Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Doug is friendly and easy to work with. I dropped off my volvo for routine maintenance and used their shuttle to get to work. They picked me up at lunch time to take me back to my car. Everyone at the ser volvo for routine maintenance and used their shuttle to get to work. They picked me up at lunch time to take me back to my car. Everyone at the service center provides great customer service. More
From beginning to end, I cannot express enough the steller service I recieved from Douglas Smith and the team at Herzog Meier. I would recommend this dealership to anyone looking for a Volvo dealershi steller service I recieved from Douglas Smith and the team at Herzog Meier. I would recommend this dealership to anyone looking for a Volvo dealership that will provide you with honest service, quality work and professional staff. Douglas kept me updated during the course of the day, completed my service by the time I had requested and even managed to make sure my car was clean, washed and ready for me when I arrived! Great job Herzog Meier! You have found yet one more saisfied customer thanks to Douglas! More
I have brought my car in here for all of it's service and maintenance and I always love working with Doug. The guy is hard working, easy to talk to and is great at communicating everything during the pro and maintenance and I always love working with Doug. The guy is hard working, easy to talk to and is great at communicating everything during the process. Working with Doug is the main reason I faithfully keep coming back to HM Volvo. More
Doug is a first rate Service Manager! He explains in detail (to a girl like me) what & why something needs to be done He lets me know up front the cost of the service. Doug also does extra things, like detail (to a girl like me) what & why something needs to be done He lets me know up front the cost of the service. Doug also does extra things, like washing the car & replacing windsheild wipers. I feel totally supported by his concern for my car. I highly recommend this Volvo service department. More
My fiance and I needed a new car and were a little picky and on a budget. We fell in love with the Mazda3 and the staff at Herzog-Meier were so friendly and welcoming. They worked so hard to find us the exa and on a budget. We fell in love with the Mazda3 and the staff at Herzog-Meier were so friendly and welcoming. They worked so hard to find us the exact car we wanted with all the details we wanted on it. And they really advocated for us and got us the car in a price a range we could afford. Their finance department was amazing. Their leasing agreements were great and the perfect option for us. Plan to buy our future cars here as well. More
I was a first time car buyer and have been anticipating the release of the 2014 Mazda 3. I first went to Royal Moore Mazda in Hillsboro because they had quoted me the lowest price ($500 off MSRP) and have the release of the 2014 Mazda 3. I first went to Royal Moore Mazda in Hillsboro because they had quoted me the lowest price ($500 off MSRP) and have never been treated to horribly in my life. Dane was the salesman that I was unfortunately left with. He was so disrespectful and flat out rude. He told me looking for the model I wanted around his local dealerships was "too much work". So we left to look elsewhere for exactly what I wanted and went down the street to Herzog Meier. Without getting too carried away on how horrible my experience was at Royal Moore, I was so pleasantly surprise as soon as we walked in the door at Herzog Meier. Justin helped us specifically and couldn't have been more helpful. You can tell he is genuinely a nice guy and very down to earth which took away a lot of the stress of buying a brand new car for the first time. He was never pushy, and gave us multiple options. Even the cheaper ones! He truly listened to what I wanted and made it happen. I ended up paying more for a higher end model of the 2014 Mazda 3 hatchback than I would have at Royal Moore because not only was Justin great, but the entire staff was awesome! Very patient and went out of their way to help multiple times. I couldn't be happier with my choice in car as well as where I spent my money. Being 22, salesmen don't take you very seriously. Justin gave me the respect and assistance I needed. I will definitely recommend this dealership, as well as Justin to anyone I know interested in a Mazda! And if I haven't made the point any clearer.. whatever you do, DO NOT GO TO ROYAL MOORE. Save your time and self-esteem for professionals. More
Doug Smith is my service adviser, he is the BEST ever. Always friendly, helpful, and willing to go the extra mile to make sure my car has the best care. He is very knowledgeable, and obviously passionate Always friendly, helpful, and willing to go the extra mile to make sure my car has the best care. He is very knowledgeable, and obviously passionate about cars particularly Volvos! That makes all the difference when he cares as much as I do. More
I went to service department to purchase some antifreeze and have the guys put it in. Inside the service area, they directed me over to another department where they filled up the reservoir and when I went and have the guys put it in. Inside the service area, they directed me over to another department where they filled up the reservoir and when I went to pay, he said "No charge." I was truly amazed. !! Outstanding. More
I took my car in because the anti skid service required light was on. They looked in to what was going on with my car and found that I needed a new DEM. I had already had a DEM replaced indeed warranty and light was on. They looked in to what was going on with my car and found that I needed a new DEM. I had already had a DEM replaced indeed warranty and reminded Doug of this. He and Allen went above and beyond and were able to get Volvo to pay for a new DEM because there was history of this part breaking in the past. They then paid for the labor to replace the part. I was so impressed with their kindness and ability to help me out!! Winter in coming and I don't know what I would have done if I wasn't able to get this part replaced. Thank you a million Doug and Allen, you guys are wonderful!! More