Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Was in a pinch with my warranty expiring. Nic Perez was exceptionally accommodating--getting me in and the both the warranty issue and the scheduled maintenance taken care of. He was great at phoning upda exceptionally accommodating--getting me in and the both the warranty issue and the scheduled maintenance taken care of. He was great at phoning updates. Overall, a great experience. More
Excellent service as always been the norm at Herzog Meier, but I really need to give a big thanks today to Allan Crandall. Allan is the service advisor and always patiently explains what I need for my Meier, but I really need to give a big thanks today to Allan Crandall. Allan is the service advisor and always patiently explains what I need for my car and why. Today, it was snowing at 18 degrees...and my head lamp bulb went out. On top of that I am hosting two out of state students this weekend and need to drive with working headlights. I pulled in and and Allan came running and within 5 minutes I was pulling out with a new light and was safe and happy. What I love is that Allan acts as if he is happy to do it...not that I put a jog in his workplan. Thanks again Allan...I so appreciate you! Pat K More
Brought car in for 30,000 mile service. Was checked in immediately. They got the shuttle vehicle to transport me home. My car was done on time. The shuttle vehicle picked me up and took me back to the Her immediately. They got the shuttle vehicle to transport me home. My car was done on time. The shuttle vehicle picked me up and took me back to the Herzog-Meier Volkswagen service center. My 2013 Volkswagen Beetle TDI was ready to go. The service was perfect. They flushed the brakes, changed the oil, topped off all my fluids, and rotated my tires. My car is ready to go for 10,000 more miles! Great job! More
I stopped by Herzog-Meier this morning to see if they could fix a problem I was having with my windshield wipers. Jacob came out and immediately took a look, popped off the troublesome wipers and put n could fix a problem I was having with my windshield wipers. Jacob came out and immediately took a look, popped off the troublesome wipers and put new ones on for me in a matter of minutes. The whole staff was super helpful and I was really happy with the overall experience and quality and speed of service. More
My wife's favorite 2011 XC90 broke down Monday morning, and my wife couldn't get the kids to school. She was very frustrated and I called Doug up. After some technical assessment, he advised me morning, and my wife couldn't get the kids to school. She was very frustrated and I called Doug up. After some technical assessment, he advised me to bring in our car as soon as possible. Doug slotted me in and we got our car back the very same afternoon! Doug is very knowledgeable and efficient. He went above and beyond the call of duty to ensure that my car is fixed well and with the very best care. Doug is very attentive and gentle with the car. Thus the car was fixed in less than 3 hours! Great job! People like Doug are a true asset to Herzog Meier. Because of him we rate Herzog Meier the NUMBER ONE service center in USA! Thank you Doug! More
Worth the drive, they will go the extra mile to give you good service. Clear explanations, less disdainful and independent than another local Volvo service option. good service. Clear explanations, less disdainful and independent than another local Volvo service option. More
It's always a pleasure to work with Doug. He is courteous, professional, friendly, and a very good communicator. It is great to have my car serviced by people I can trust. Thank you! courteous, professional, friendly, and a very good communicator. It is great to have my car serviced by people I can trust. Thank you! More
I purchased my Volvo from Herzog Meier. I have had the car in for service twice and have been very pleased. Doug has been very helpful with everything from start to finish. My experiences here have been e car in for service twice and have been very pleased. Doug has been very helpful with everything from start to finish. My experiences here have been extremely good. I will return here with any issues with my car and have referred this dealership numerous times. Super good place! More