
Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Doug was very helpful in getting an estimate of my service quickly. When we found out that the car would be in the shop for more than a day, he quickly found me a loaner car. I really appreciate his r service quickly. When we found out that the car would be in the shop for more than a day, he quickly found me a loaner car. I really appreciate his responsiveness. Thank you. More
My father passed away and left us his Jetta. I needed to have the studded tires changed out for the regular tires but couldn’t seem to find the wheel-lock key. I went to Herzog-Meier, and Jacob Mackey was have the studded tires changed out for the regular tires but couldn’t seem to find the wheel-lock key. I went to Herzog-Meier, and Jacob Mackey was so helpful. He worked with a service person to get the bolts off so I didn’t have to buy the key, and in the process found my wheel-lock key in the car! I appreciated their quick and friendly service. More
I keep coming back to Beaverton Volvo for service and to be completely honest, I would not trust my baby - a rare Volvo V70R 2005 – to anyone else than the master mechanics at Beaverton Volvo and the 1st cl be completely honest, I would not trust my baby - a rare Volvo V70R 2005 – to anyone else than the master mechanics at Beaverton Volvo and the 1st class customer service I have received from their service manager Douglas Smith. Also – for comparison and the benefit of the doubt I do check prices with other shops and to date, no one never beat the quotes I’ve gotten from Beaverton Volvo. If you have a Volvo – this is the place to take it for service. Period. You won’t be disappointed. More
I had a message on the control panel for a position light needing replaced. I had already replaced 2 lights and was unable to resolve the issue. Doug took one look at the car, found the light, replaced it needing replaced. I had already replaced 2 lights and was unable to resolve the issue. Doug took one look at the car, found the light, replaced it at no charge. I was on my way in less than 10 minutes. More
Doug has always been a pleasure to work with each time I have needed service. Anytime I need service in the future I will be working with Doug to have the issue handled. have needed service. Anytime I need service in the future I will be working with Doug to have the issue handled. More
Just had the 30k service on our XC90. Again, Doug showed great professionalism and was able to get the work done quickly. I continue to take both of my Volvos to Portland's best volvo service department! great professionalism and was able to get the work done quickly. I continue to take both of my Volvos to Portland's best volvo service department! More
As always, whenever I take my Volvo in to get serviced Doug is always there to take care of me and make sure I get the service that my car needs. Not only is he proficient, professional and communicative, Doug is always there to take care of me and make sure I get the service that my car needs. Not only is he proficient, professional and communicative, he is just fun to work with. Honestly, the only thing I will miss about selling my Volvo, if I don't purchase another Volvo anyway, is knowing that any other dealership or mechanic will be pale in comparison to how excellent Doug is! More
Great job even on New Year's Eve, when I bet they were on skeleton crew. They were flexible with my shuttle plan changes and Jacob even washed my car himself, as all of the folks that normally do tha were on skeleton crew. They were flexible with my shuttle plan changes and Jacob even washed my car himself, as all of the folks that normally do that had left for the day. More
Herzog Volvo continues to exceed my expectations. Professional, timely, courteous. Doug and Allan have Volvo tech/service down to a fine science. The point is, you can count on either to keep their Professional, timely, courteous. Doug and Allan have Volvo tech/service down to a fine science. The point is, you can count on either to keep their word! Thanks Doug for another stellar service experience. More
My husband and I found the service provided to be courteous, friendly, and accommodating. We had decided on the GTI and they helped us find the exact model we were after—and the color we wanted! We courteous, friendly, and accommodating. We had decided on the GTI and they helped us find the exact model we were after—and the color we wanted! We traded in our old car and the deal was struck was very fair. We never felt like we were being talked into anything and left feeling very good about the entire experience at Herzog-Meier! Would definitely recommend them to others. AND—we love the car! More