Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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I called them because I was having difficulty replacing the rear windshield wiper on my xc90. They told me to bring it over so they could take a look at it. They were able to fix it right away, seems I had the rear windshield wiper on my xc90. They told me to bring it over so they could take a look at it. They were able to fix it right away, seems I had broken the little plastic that it snaps into. When they brought my car back not even 5 minutets later they had also washed my car! I was so happy! Living in an apartment, that is a big deal for me! Thanks so much! More
Most accommodating service center I've been too. One evening I came to drop my car off and it was going to be an hour wait for a cab. They gave me a ride home, even though it was out of the normal serv evening I came to drop my car off and it was going to be an hour wait for a cab. They gave me a ride home, even though it was out of the normal service area. They are knowledgeable and explain everything in detail. I would highly recommend this service center to everyone. More
I love dealing with Volvo's Service Manager Doug Smith who is friendly, courteous, and professional. The service to my one year old Volvo was completed in a timely manner (actually ahead of time!) Smith who is friendly, courteous, and professional. The service to my one year old Volvo was completed in a timely manner (actually ahead of time!) and the work was explained to me clearly and carefully. One could not ask for better service. Lee Ragen More
My tire pressure was low, so I stopped by without an appointment, and Douglas assisted me right away. It was refreshing to receive prompt, friendly service in an era when you sometimes wonder if anybod appointment, and Douglas assisted me right away. It was refreshing to receive prompt, friendly service in an era when you sometimes wonder if anybody knows how to provide really great customer service anymore. Even more amazing is to be treated like the most important customer of the day when it was just a free tire inflation, and not be made to feel like it was an inconvenience. They even washed my car. Once again, visiting Herzog-Meier Volvo was a pleasant experience. More
I would highly recommend purchasing a car from Herzog-Meier Volvo. I worked with Doug Galaway when purchasing Volvo s60 last June. Doug was wonderful to work with, and negotiated an amazing deal f Herzog-Meier Volvo. I worked with Doug Galaway when purchasing Volvo s60 last June. Doug was wonderful to work with, and negotiated an amazing deal for me. Since then I have had no issue with my Volvo. I just had my first Oil change at the dealership and was pleased at their excellent and timely service. I am very pleased with my decision to purchase from Herzog-Meier. More
This is my second visit to the Service Department of Herzog-Meier Volvo in Beverton, Oregon. Doug is simply amazing. He goes out of his way to help us and get to the bottom of the issues. He also mak Herzog-Meier Volvo in Beverton, Oregon. Doug is simply amazing. He goes out of his way to help us and get to the bottom of the issues. He also makes the experience of our car being serviced a pleasant one. I love going to this dealership and I want to buy a car from them because we know how hard they work to please and trust them. The Service Dept. is very fortunate to have an employee in Doug. Thank You, Christina Sommers Newberg, Oregon More
Once again I received excellent friendly service at Herzog Meier Volvo. Douglas is great to work with, he anticipated what I needed and gave me a very cool loaner car. Of course they are all Volvos so Herzog Meier Volvo. Douglas is great to work with, he anticipated what I needed and gave me a very cool loaner car. Of course they are all Volvos so you really can't go wrong. More
I purchased a Volvo SX60 in November - great experience. Needed to pick up my plates which did this morning. Doug Smith in the service department was great - put on the plates and washed my car. While wai Needed to pick up my plates which did this morning. Doug Smith in the service department was great - put on the plates and washed my car. While waiting for this went into the showroom and ran into Doug Galloway who remembered me from buying the car in November. He was extremely helpful in answering my questions. I am a HerzogMeier customer for as long as I drive a car!!! Thank you all for a GREAT experience. More
Their Volvo service center is outstanding. Even though I've had some good dealer service experiences in my time, HZ Volvo is a Hilton compared to those Holiday Inns. It's premium service for a premium aut I've had some good dealer service experiences in my time, HZ Volvo is a Hilton compared to those Holiday Inns. It's premium service for a premium automobile. The original sales experience was also top notch. The salesman was a pro with a background in selling big-ticket products and very comfortable for me to do business with. We opted to take advantage of Volvo's offer to fly customers to Gothenburg to take delivery of our custom-built C30. That gave us the exact car we wanting at a great, no-haggle price. More
I called Herzog-Meier Volvo Service Center to get some advice about a message notification on my 2013 Volvo C30. Douglas was able to make a short notice appointment and fit me into their busy schedule. No advice about a message notification on my 2013 Volvo C30. Douglas was able to make a short notice appointment and fit me into their busy schedule. Not only did they take care of the problem promptly, they also offered to shuttle me back to my house while they were working on my vehicle. A few short hours later, Doug had the shuttle come and pick me up from my home and drive me back to pick up the car. The car was washed and ready to go without any questions. Bottom line is, Douglas and the service team at Herzog-Meier Volvo truly care about their customers and their craft. As frustrating as auto problems are, Douglas always does his best to accommodate his customers and truly makes the experience more enjoyable. If I ever have any future automobile problems or simply need to get my vehicle serviced, I know Herzog-Meier Volvo will take care of my car in a professional and timely manner. More