Herzog-Meier Volkswagen Volvo Mazda

I recently took my XC90 in for service at Herzog-Meier. There were a couple 'big ticket' items that needed to be addressed. I feel that I was well informed ahead of time about the work that was going to b There were a couple 'big ticket' items that needed to be addressed. I feel that I was well informed ahead of time about the work that was going to be done - before it was actually completed. Doug Smith, the assistant service manager, kept me in the loop every step of the way. Just as in the past, Doug was extremely professional and courteous. I have always been treated very well here. (Doug and Allan are terrific!) My 10 year old car looked great when I picked it up. It had been cleaned - per Doug's request. Thank you! More

Recently, my car needed some maintenance service as well as repair. As always, Douglas Smith, the service manager was quite helpful. Since the auto center did not have the parts, Douglas ordered the parts p as repair. As always, Douglas Smith, the service manager was quite helpful. Since the auto center did not have the parts, Douglas ordered the parts promptly and made sure that the car was repaired in a timely manner. He even got me a loaner. I appreciated his helpful attitude professional behavior. My car was washed and the interior vacuumed after the repair. That is the meaning of good service. More

I heart DOUGLAS & ALLAN! They are rock stars! They take amazing care of me, making me feel special and like I'm their only customer. My rear wiper came off in a car wash, so I called Douglas; he got m take amazing care of me, making me feel special and like I'm their only customer. My rear wiper came off in a car wash, so I called Douglas; he got me right in, replaced the wiper, let me play with his adorable puppy, chatted with Allan, and was out of there in 15 minutes. Take care of these guys, Herzog Meier!!! More

Just came home with my new Mazda CX5 today. It's too soon to rate the car but I can rate the people I worked with at the dealership. They all get an "A." Pleasant, courteous, professional and personable soon to rate the car but I can rate the people I worked with at the dealership. They all get an "A." Pleasant, courteous, professional and personable each and everyone. My husband was with me for "moral support" but I did my own negotiating. Did I get a great price? I don't know but I was treated with respect throughout the whole transaction. The car I wanted was not available locally so Mike, the sales manager, found "my car" out of town, Justin, my salesman, picked it up and had it ready for me several hours later. All-in-all, it was a pleasant shopping experience. More

I won't take my car anywhere besides Herzog Meier Volvo. Great service and parts warranties:-)! Beautiful loaner cars as well. Thanks you Douglas Smith for 3 years of awesome service:-)!! Volvo. Great service and parts warranties:-)! Beautiful loaner cars as well. Thanks you Douglas Smith for 3 years of awesome service:-)!! More

I called them because I was having difficulty replacing the rear windshield wiper on my xc90. They told me to bring it over so they could take a look at it. They were able to fix it right away, seems I had the rear windshield wiper on my xc90. They told me to bring it over so they could take a look at it. They were able to fix it right away, seems I had broken the little plastic that it snaps into. When they brought my car back not even 5 minutets later they had also washed my car! I was so happy! Living in an apartment, that is a big deal for me! Thanks so much! More

Most accommodating service center I've been too. One evening I came to drop my car off and it was going to be an hour wait for a cab. They gave me a ride home, even though it was out of the normal serv evening I came to drop my car off and it was going to be an hour wait for a cab. They gave me a ride home, even though it was out of the normal service area. They are knowledgeable and explain everything in detail. I would highly recommend this service center to everyone. More

I love dealing with Volvo's Service Manager Doug Smith who is friendly, courteous, and professional. The service to my one year old Volvo was completed in a timely manner (actually ahead of time!) Smith who is friendly, courteous, and professional. The service to my one year old Volvo was completed in a timely manner (actually ahead of time!) and the work was explained to me clearly and carefully. One could not ask for better service. Lee Ragen More

My tire pressure was low, so I stopped by without an appointment, and Douglas assisted me right away. It was refreshing to receive prompt, friendly service in an era when you sometimes wonder if anybod appointment, and Douglas assisted me right away. It was refreshing to receive prompt, friendly service in an era when you sometimes wonder if anybody knows how to provide really great customer service anymore. Even more amazing is to be treated like the most important customer of the day when it was just a free tire inflation, and not be made to feel like it was an inconvenience. They even washed my car. Once again, visiting Herzog-Meier Volvo was a pleasant experience. More

I would highly recommend purchasing a car from Herzog-Meier Volvo. I worked with Doug Galaway when purchasing Volvo s60 last June. Doug was wonderful to work with, and negotiated an amazing deal f Herzog-Meier Volvo. I worked with Doug Galaway when purchasing Volvo s60 last June. Doug was wonderful to work with, and negotiated an amazing deal for me. Since then I have had no issue with my Volvo. I just had my first Oil change at the dealership and was pleased at their excellent and timely service. I am very pleased with my decision to purchase from Herzog-Meier. More