Hertrich of New Castle Acura Hyundai

Experience My experience with the dealership and my salesman was great. I received the car that I wanted and left most satisfied. The time that I spent in the de My experience with the dealership and my salesman was great. I received the car that I wanted and left most satisfied. The time that I spent in the dealership was short and to the point thank you. More

Keep coming back.. I have purchased vehicles in N.Y., New Jersey, Virginia, Delaware...Hertrich is the only dealer been back to twice and will keep coming back. For gre I have purchased vehicles in N.Y., New Jersey, Virginia, Delaware...Hertrich is the only dealer been back to twice and will keep coming back. For great srvice and good price check them out More

Great Experience! Scott and the rest of the employees of Hertrich did a wonderful job! I had such great customer service and price on my new Sonata. Scott and the rest of the employees of Hertrich did a wonderful job! I had such great customer service and price on my new Sonata. More

Happy Veloster customer I came to hertrich with the intention to only test drive a Veloster. James greeted me at the door. I told him I was car hunting and was interested in I came to hertrich with the intention to only test drive a Veloster. James greeted me at the door. I told him I was car hunting and was interested in the Veloster rally edition. We discussed what I was interested in and what other cars I wanted to check out. He offered a test drive of a base turbo Veloster. I enjoyed the car and was satisfied with that model,although that was not the model I wanted. He did a search on the R spec in white and we found one within the mileage limits. He asked if I wanted him to run some numbers, without feeling pressured ,I agreed. To make a long story short, I got my Veloster R spec in white at a reasonable payment. It's been about 2 weeks since I brought the car home and I love it more each day. The total buyers experience was awsome and I will refer James to anyone I know that wants to buy a new car. More

Very good experience My salesman was Herb who was excellent in providing all the necessary information regarding my purchase of a 2017 Elentra. He walked me through all th My salesman was Herb who was excellent in providing all the necessary information regarding my purchase of a 2017 Elentra. He walked me through all the features and made the whole buying experience very positive. More

Excellent , no hassle and no stress! Very helpful and knowledgeable sales person. This is how buying a car experience should be, honesty and stress less should , no hassle and no stress! Very helpful and knowledgeable sales person. This is how buying a car experience should be, honesty and stress less should be a priory for a dealership More

Great experience Car shopping is not a favorite thing for me to do but I was very pleased with my experience with Hertrich Hyundai. I have recommended to my friends Car shopping is not a favorite thing for me to do but I was very pleased with my experience with Hertrich Hyundai. I have recommended to my friends More

First rate dealer The car leasing experience was first rate throughout the whole process. James, the salesman, was very courteous and professional. He was very helpful The car leasing experience was first rate throughout the whole process. James, the salesman, was very courteous and professional. He was very helpful and knowledgeable about the vehicles (Tucson and Santa Fe Sport) that I test drove. More

Excellence in customer service THANK YOU SO MUCH FOR INCREDIBLE CUSTOMER SERVICE!!! Rachel your the BOMB! My sunroof was left open during the snow and wouldn't close. I arrived VERY THANK YOU SO MUCH FOR INCREDIBLE CUSTOMER SERVICE!!! Rachel your the BOMB! My sunroof was left open during the snow and wouldn't close. I arrived VERY upset, and the techichan Eli came right over and started assessing the car. Rachel came out and cut her finger trying to assist Eli... Acura sat me in the waiting room,axe me feel like family and cleaned out the snow, vacuumed, and dried the interior.. FOR FREE!!!! Shannon at the desk was pleasant and made my wait enjoyable! You guys deserve 10 Gold stars for your service today! More

We love our new Sonata! This is the 2nd brand new car we've bought from this dealership and salesman. James, our salesman, is absolutely great! When he pulled up in the car, This is the 2nd brand new car we've bought from this dealership and salesman. James, our salesman, is absolutely great! When he pulled up in the car, to show us, my fiance knew he had to get it for my birthday (it has been my dream car for years). James is surely NOT the pushy salesman everyone hates, which made working with him so easy!! He was able to to work with us even though our credit was awful with the 1st new car we bought (2014 Hyundai Accent). With both cars we've bought from him, he never hesitated to answer all our questions, showed us all the features and how to use them. This car has so much space, so many helpful features to use while driving! The bluetooth capabilities, rearview camera, multiple driving modes, radio features, GPS.... Oh, there's so much we love about this car! We only recommend our friends and family to him, anytime anyone asks about our car. I feel like I'm in a commercial ad when talking about our salesman and car. We couldn't have had a better experience anywhere else or with anyone else! More