Hertrich of New Castle Acura Hyundai

Evan's Review I was met and introduced to a wonderful staff who identified and exceeded all of my expectations. I couldn't have asked for anything more out of this I was met and introduced to a wonderful staff who identified and exceeded all of my expectations. I couldn't have asked for anything more out of this interaction. More

My Hyundai Great service! I'm very happy with this car! We were happy to deal with Hertrich as a returning customer. This is our fourth car purchase with this de Great service! I'm very happy with this car! We were happy to deal with Hertrich as a returning customer. This is our fourth car purchase with this dealer. More

My Hyundai experience. I have always bought Chevy. Then in 2012, I decided that I wanted to try a Hyundai. My first Hyundai was the Elantra Touring and I was hooked. I have always bought Chevy. Then in 2012, I decided that I wanted to try a Hyundai. My first Hyundai was the Elantra Touring and I was hooked. More

Excellent! I love my new car! My salesman James was amazing, he helped me pick out the perfect car and was very enjoyable to work with! I love my new car! My salesman James was amazing, he helped me pick out the perfect car and was very enjoyable to work with! More

Great Experience! I purchased a new Elantra, the salesman Scott did a great job making sure it was the right car for me. I would definitely come back and see him again. I purchased a new Elantra, the salesman Scott did a great job making sure it was the right car for me. I would definitely come back and see him again. More

First new car purchase First cars are a lot of pressure because it's a long term decision for most! It definitely was for me. Salesman was very patience ain helping me figur First cars are a lot of pressure because it's a long term decision for most! It definitely was for me. Salesman was very patience ain helping me figure out what I wanted in a car. I'm very pleased and satisfied with my purchased. More

May purchase Bad experience at Volkswagen...I was a participant in a class action lawsuit buyback Before purchase Passat.....I considered a Sonata.....I had purcha Bad experience at Volkswagen...I was a participant in a class action lawsuit buyback Before purchase Passat.....I considered a Sonata.....I had purchased a Hyuandai Excel late 1988 This was an excellend experience...No hassle or haggling...I received the manufacturer's credit rebate and use the Hyundai...welcome to the family rebate for those affected by the Volkswagen buyout.... More

Great experiance Great experience, very friendly staff would go back for future purchases. They were able to work with me with my current financial situation and meeti Great experience, very friendly staff would go back for future purchases. They were able to work with me with my current financial situation and meeting my needs More

Wrong costly diagnosis 2 Stars only because the service was timely. However, I left believing I needed $4000 worth of repairs. I was told the trans was leaking and the AWD n 2 Stars only because the service was timely. However, I left believing I needed $4000 worth of repairs. I was told the trans was leaking and the AWD needed a $1400 part. A second opinion discovered it was a valve cover gasket, not a trans leak. And an OBD2 scanner told me it was $150 worth of wheel speed sensors, not a problem with the AWD. How can they charge a for a diagnosis and not plug in the OBD2? What if I paid the $4000? Neither of my problems would have been fixed! More

Great First Time Experience I had never purchased a car before so needless to say I was very nervous about doing it on my own. The entire Hertrich Hyundai team was so kind and ac I had never purchased a car before so needless to say I was very nervous about doing it on my own. The entire Hertrich Hyundai team was so kind and accommodating. I worked with Luis in particular and he went above and beyond working with my budget, showing me around the car, and making sure all of my "must haves" were met. I will 100% use this dealership again if I purchase another car. More