Hertrich of New Castle Acura Hyundai

Outstanding I have previously purchased my Hyundais at Porter. I received a promotional offer in the mail and decided to give Hertrich a try. I can say, it was an I have previously purchased my Hyundais at Porter. I received a promotional offer in the mail and decided to give Hertrich a try. I can say, it was an excellent decision. My salesman, Lorenzo Hendricks went above and beyond to guarantee me a great deal. I would, however, recommend having two financial managers available to expedite the sales process. Overall, a very rewarding experience. More

Great Buying or leasing a new car is stressful. Following a car crash and having to go through that process made it even more stressful. Hertrich Hyundai ea Buying or leasing a new car is stressful. Following a car crash and having to go through that process made it even more stressful. Hertrich Hyundai eased me through the process without too much pressure which was nice. Pleasant and helpful staff. Salesperson could have been a bit more knowledgeable on product but found out answers to my questions and informed me later. Follow up was great and enjoyed the positive attitude as well. Overall great experience. More

Excellent I have been going to this dealership for years. I always feel like my concerns are taken seriously and I'm treated fairly. Everyone is so nice!!! I have been going to this dealership for years. I always feel like my concerns are taken seriously and I'm treated fairly. Everyone is so nice!!! More

Great Service We (my wife and self) purchased a new Elantra and are quite happy with the overall experience. Thanks to James Mahla, who helped us made the right dec We (my wife and self) purchased a new Elantra and are quite happy with the overall experience. Thanks to James Mahla, who helped us made the right decision. He was very cooperative, friendly and knew exactly how to behave with the customers. He listened to us patiently and provided all the information and eventually, helped us in making the right decision. It was a great experience and we appreciate your support. Thanks much!! More

Pleasurable experience Lorenzo was very professional and a pleasure to work with. Extremely knowledgeable of your product and no pressure whatsoever. All in all a smooth and Lorenzo was very professional and a pleasure to work with. Extremely knowledgeable of your product and no pressure whatsoever. All in all a smooth and easy transaction. More

Great Experiance Lorenzo Hendricks helped me through the process of purchasing my first new car at Hertrich Hyundai. The dealership and all employees including Lorenzo Lorenzo Hendricks helped me through the process of purchasing my first new car at Hertrich Hyundai. The dealership and all employees including Lorenzo were professional, kind and helpful. Thank you! More

Excellent customer service It was a pleasure doing business with Lorenzo Hendricks. He was very helpful and courteous throughout the whole car buying process. His customer servi It was a pleasure doing business with Lorenzo Hendricks. He was very helpful and courteous throughout the whole car buying process. His customer service skills were great, his amiable demeanor was present in both our written and in person communication. If looking to purchase a Hyundai in the future I would certainly return. More

A wonderful experience for my first time The sales Associate Lorenzo Hendricks made my first car experience the best a woman could ask for by remaining clam and helpful to get the job done. H The sales Associate Lorenzo Hendricks made my first car experience the best a woman could ask for by remaining clam and helpful to get the job done. He went above and beyond to make this experience the best I've ever endured. I would definitely recommend family and friends to your establishment. I am a happy first time car owner. More

very attentive Approaching a dealership showroom can be very intimidating, at least for a woman. When I approached the dealer showroom john raleigh came outside to g Approaching a dealership showroom can be very intimidating, at least for a woman. When I approached the dealer showroom john raleigh came outside to greet me and introduce himself. I was very impressed and relieved. Even though I arrived by 4:00 pm, the entire Sales Team stayed there until 9:00 pm to make sure I was happy with a vehicle I liked and could afford. I wasn't able to leave that night with the car but came back the next day. Again, John and Steve the financial Mgr, worked past closing, so that I would be satified with my experience at Hertrich of New Castle. More

great coustomer service was excellent!! Was a great experience Andrew Nace helped on having a great purchase and the best customer service I have ever had at any dealership . Definitely woul Was a great experience Andrew Nace helped on having a great purchase and the best customer service I have ever had at any dealership . Definitely would recommend Hertrichs of new Castle to everyone and Andrew Nace as ur sales consultant thank you and see you soon!! More