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Hertrich of New Castle Acura Hyundai

New Castle, DE

4.6
312 Reviews

120 South DuPont Highway

New Castle, DE

19720

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Showing 312 reviews

December 01, 2015

Very disappointing customer experience.. Ended up buying a vehicle which I did not want.. Utterly disappointed with the purchase.. Forced to buy the vehicle which I did not want.. More

by SATISHGUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
December 01, 2015

Courteous Salesman I would recommend taking a trip to Hertrich of New Castle and ask for John R if you’re in the market for a Hyundai. He’s a nice guy who is passionate More

by mscjersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reily
November 24, 2015

Buying Experience Professional and friendly experience, sale person James very knowlegable, it was a very good experience. I would recommend the brand and dealership to More

by ROBERTSULTJR3303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2015

Excellent !!! The best salesman is Lorenzo H. Very good understanding and honestly person. The entire dealership team is the best. Very happy with them. I highly r More

by WILSONIRIS011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo H.
November 10, 2015

2016 Sonata I received great professionalism and a very dedicated sales person to help my choose and purchase my car. I have already recommended others to see Her More

by CJTMEEKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
November 10, 2015

Excellent experience Best car buying experience ever. My salesman Robert listened to what I wanted and Oliver the sales manager came through with a great deal. They never More

by DMRYDER820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
November 06, 2015

Great Robert was very friendly and helpful. An overall good experience at the dealership, I will be back in the future and will recommend to my family and f More

by OSAMANTHA15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
October 28, 2015

Experience while buying a new vehicle I had the best experience anyone could ever have while buying a new car. I test drove my new car and did not want to return. My salesman, Vernon McClo More

by UNCLOUDYDAY2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon McCloud
October 22, 2015

Very pleasant My experience with Hertrich Hyundai was extremely pleasant. I had fantastic customer service, and my salesman James Mahla was very helpful with my dec More

by DANIXRIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Mahla
October 12, 2015

very professional have very professional people working. large selection of cars to choose and models. right price for 2016 vehicles . Dealers very friendly and very kn More

by GIRLPEPSI01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wilsman
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