
Hertrich of New Castle Acura Hyundai
New Castle, DE

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I love my car! Luis was the best. Not pushy and very helpful. I went in NEEDING a car and left with a car that I WANTED. I'll definitely recommend. Luis was the best. Not pushy and very helpful. I went in NEEDING a car and left with a car that I WANTED. I'll definitely recommend. More
Fantastic Great place to buy and get service from. I believe I'll continue a relationship with this dealer for many years to come. Awesome staff and business. Great place to buy and get service from. I believe I'll continue a relationship with this dealer for many years to come. Awesome staff and business. More
Better Call Sandi The dealership was very prompt to make sure we were seen and all of our needs taken care of. Sandi Kempista was absolutely amazing in taking care of u The dealership was very prompt to make sure we were seen and all of our needs taken care of. Sandi Kempista was absolutely amazing in taking care of us and making sure we were comfortable and knowledgable about our vehicle. More
2017 elantra this survey needs to be shorter ... forcing someone to make comments is not necessarily a good thing I would recommend the dealership when providing p this survey needs to be shorter ... forcing someone to make comments is not necessarily a good thing I would recommend the dealership when providing paperwork to finance should be guarded and accurate. need to pay attention to the details for accuracy. More
My vehicle experience Everything was excellent and I will return for service and future auto needs. I am very happy that is why I returned and will continue to do so and a Everything was excellent and I will return for service and future auto needs. I am very happy that is why I returned and will continue to do so and also recommend this dealership. More
Excellent Buying Experience This was my second purchase from Hertrich Hyundai. I always appreciate the buying experience at Hertrich. The staff is courteous and professional; h This was my second purchase from Hertrich Hyundai. I always appreciate the buying experience at Hertrich. The staff is courteous and professional; hassle free shopping. More
love my hyundai Went in for service and came out with a shiny new car very happy with my purchase and will tell everyone where i bought and how great everyone was Went in for service and came out with a shiny new car very happy with my purchase and will tell everyone where i bought and how great everyone was More
Great car buying experience! Wonderful people, treated you with respect and kindness. May this a super easy car buying experience! I would recommend this dealership to all my fa Wonderful people, treated you with respect and kindness. May this a super easy car buying experience! I would recommend this dealership to all my family and friends! More
Great experience Was a terrific day and staff was willing to take the time to make me feel comfortable I took my Chevy title back on Monday and saw a couple looking at Was a terrific day and staff was willing to take the time to make me feel comfortable I took my Chevy title back on Monday and saw a couple looking at a Tucson. Told them they will not regret buying it. Hope they did More
James is AMAZING James was my sales representative at Hertrichs. He was amazing and made my car buying experience enjoyable rather than giving me anxiety. This is my James was my sales representative at Hertrichs. He was amazing and made my car buying experience enjoyable rather than giving me anxiety. This is my second car through Hertrich and my family has bought 2 others as well. I have never had any problems with staff and they have always made me feel special and a part of the family every single time I come, even if it's just to ask a question. James showed quality customer service and made sure to check on me several times after my purchase. More