Hertrich of New Castle Acura Hyundai

Outstanding!!! We went there to buy our son a car. Herbert was our salesperson and he was great. He was very informative and patient. There was no pressure to buy. E We went there to buy our son a car. Herbert was our salesperson and he was great. He was very informative and patient. There was no pressure to buy. Everyone in the dealership was courteous and helpful including the sales manager Andrew who gave us a great deal and Sharon who set up the appointment. The finance person was very personable and kind. I would recommend this dealership to my family & friends. Thank You Hertrich Family More

Very Satisfied Customer! I was at Hertrich of New Castle on July 30th 2016. I had inquired about a used FIAT I saw on their website. James was my salesperson and he was fant I was at Hertrich of New Castle on July 30th 2016. I had inquired about a used FIAT I saw on their website. James was my salesperson and he was fantastic. We went out for a test drive as he told me all about the car, and was very attentive to all the questions and inquiries I had. Possibly the best customer service ever! Needless to say, I purchased the car. I was instantly greeted when I walked in by the Sales Manager. Vince was also very helpful to when it came down to the finance and paperwork of the car. I am a very happy customer! Sheril T More

Great experience This was my first time buying a car and it couldn't of gone better. Everyone was very helpful. Steve was very professional and made the process very e This was my first time buying a car and it couldn't of gone better. Everyone was very helpful. Steve was very professional and made the process very easy. More

Great! Had a great experience! Everyone was professional and kind. I would recommend buying a car there. In fact i may bring my son here to purchase his c Had a great experience! Everyone was professional and kind. I would recommend buying a car there. In fact i may bring my son here to purchase his car. More

Dealer Rating Mr. Sanders was phenominal. He was well informed, friendly, courteous and respectful. We definitely appreciated the no-hassle price negotiation. ...i Mr. Sanders was phenominal. He was well informed, friendly, courteous and respectful. We definitely appreciated the no-hassle price negotiation. ...it saved a lot of time and helped us realize (in a short amount of time ) how much money we needed to put down in order to keep our payments in the range we needed. More

Satisfied Customer This was the best sales experience I have had in years, thanks to Robert Saunders. I am a senior and Robert was patient, professional and personable This was the best sales experience I have had in years, thanks to Robert Saunders. I am a senior and Robert was patient, professional and personable which made the process easier and more pleasurable for me. He is the quintessential sales representative and truly appreciated. Lucille Tompkins More

DSP Our salesperson, was exceptional. He took the tine to work with us. Mike, the sales manager, was exceptional as well. The jury is still regarding t Our salesperson, was exceptional. He took the tine to work with us. Mike, the sales manager, was exceptional as well. The jury is still regarding the service department. More

My review . Lorenzo was extremely helpful and patient . He told me only what I really wanted to know and didn't burden me with extraneous information I was not in Lorenzo was extremely helpful and patient . He told me only what I really wanted to know and didn't burden me with extraneous information I was not interested in. More

First Hyundai Great Experience. My sales guy was very polite and really knew the all about the car. He answered all my question very well. I left there feeling no p Great Experience. My sales guy was very polite and really knew the all about the car. He answered all my question very well. I left there feeling no pressure and knowing I got the right car I could afford. More

Love Hertrich! I have dealt with Hertrich for the last three cars that I've gotten. My first was a Sonata the second was the Elantra and now another Sonata. I've had I have dealt with Hertrich for the last three cars that I've gotten. My first was a Sonata the second was the Elantra and now another Sonata. I've had great experiences every time I come to Hertrich! Even the service department is top notch!! More