Hertrich of New Castle Acura Hyundai

Best buying experience Every one there was very friendly and patient with me, from phone calls to finance. They seem to be supportive of each other which made it a light hea Every one there was very friendly and patient with me, from phone calls to finance. They seem to be supportive of each other which made it a light hearted and pleasant experience. More

Awesome. Everyone at hertrich new castle are friendly and knowledgeable. Met all my needs and wants. Herb and Andrew were amazing and very helpful. And even br Everyone at hertrich new castle are friendly and knowledgeable. Met all my needs and wants. Herb and Andrew were amazing and very helpful. And even brought a car from symerna for us to see to find the perfect vehicle for my needs. More

Great Experience at Hertrich New Castle I could not have been treated better! So good that I brought my daughter in to purchase a car three days after I purchased my 2016 Hyundai Tuscon. N I could not have been treated better! So good that I brought my daughter in to purchase a car three days after I purchased my 2016 Hyundai Tuscon. Now my other daughter is planning to purchase a car for herself and one for her son so I recommended Hertrich New Castle and Jake! Jake, Andrew and Vince are a wonderful combination. Thanks, for everything! More

Jake was wonderful to work with I was not sure if I would be able to get into the car I wanted at a price I could afford but Jake and the rest of the financing staff were able to mak I was not sure if I would be able to get into the car I wanted at a price I could afford but Jake and the rest of the financing staff were able to make it happen. More

Great Very pleased with customer service, will recommend to others. The staff made sure we had everything we needed and showed us everything about the car. Very pleased with customer service, will recommend to others. The staff made sure we had everything we needed and showed us everything about the car. Will return in future when we decide to purchase or lease another car. More

2016 BLUE Veloster Turbo I have to say, I always dread car shopping because I don't want to be bothered but I had such a great experience with everyone here at Hertrich. Luis I have to say, I always dread car shopping because I don't want to be bothered but I had such a great experience with everyone here at Hertrich. Luis was wonderful to work with. I felt like I'd known him for years. I only wanted a blue car and he delivered! Vincent was also a pleasure. He wound up saving me money because he cared enough to get my interest rate lowered. I will definitely buy all my cars here and recommend all my friends. Thank you for making car buying a painless and actually an enjoyable experience! More

I made the right decision........ Great visit, awesome salesman! I will recommend this place to anyone. I love my new car. Loius was very professional and dedicated to helping me. This Great visit, awesome salesman! I will recommend this place to anyone. I love my new car. Loius was very professional and dedicated to helping me. This is very hard to find when searching for cars. He made sure I left feeling very satisfied. More

Customer service is lacking Customer service while there leasing our car was fine, but problems since then and customer service is horrible. Spend too long on hold and overall v Customer service while there leasing our car was fine, but problems since then and customer service is horrible. Spend too long on hold and overall very dissatisfied with dealership. More

I like Hyundai This is my second Hyundai from this dealership. They were easy to work with and the process moved along smoothly. Everyone we met was professional a This is my second Hyundai from this dealership. They were easy to work with and the process moved along smoothly. Everyone we met was professional and knowledgeable. More

Hyundai Survwy i had a great experience with my salesman Luis Ortiz. He was friendly, polite and knowledgable about the vehicles I was interested in. He pointed out i had a great experience with my salesman Luis Ortiz. He was friendly, polite and knowledgable about the vehicles I was interested in. He pointed out the different options available with each car. He helped me determine which vehicle would meet my needs in a car. He went over the features of the car with me. He was able to answer all of my questions. More