Hertrich of New Castle Acura Hyundai

leased Hyundai experience I hate to use this word "DECEPTIVE" but I feel that it is appropriate in this transaction. Had to sit in dealership far too long ( nearly three hours I hate to use this word "DECEPTIVE" but I feel that it is appropriate in this transaction. Had to sit in dealership far too long ( nearly three hours). Ended up with a one year old model without being told. Some fault lies with me for not being more aware of the papers that I signed. I feel that the lease fee should have been lower because of the one year older model auto. More

Excellent experience. Buying my new 2016 Hyundai Sonata from Hertrich Hyundai was the best desion I could have ever made. Their staff was friendly, professional and courteo Buying my new 2016 Hyundai Sonata from Hertrich Hyundai was the best desion I could have ever made. Their staff was friendly, professional and courteous. I highly recommend them to all my friends and family. You can't go wrong choosing Hertrich Hyundai. More

Grear Service Luiz is an amazing sales' rep. He consistently and effortlessly strived to help me with my new car. I drove off the lot a happy women. I definitely ha Luiz is an amazing sales' rep. He consistently and effortlessly strived to help me with my new car. I drove off the lot a happy women. I definitely have recommended not only him but the company to many of my friends and family since I left. Thank you so much. More

My experience at hertrich It was a very pleasant experience. Everyone was very nice, conciderate and professional. I will be returning again, and recommending Jake as the sales It was a very pleasant experience. Everyone was very nice, conciderate and professional. I will be returning again, and recommending Jake as the sales person to my sister who wants the same car, and friends. More

Adventures in Buying a Vehicle Must say it's not my favorite thing to do. Saying that I have to say Hertrich is a welcome change. Everyone was helpful and I am very happy with my Must say it's not my favorite thing to do. Saying that I have to say Hertrich is a welcome change. Everyone was helpful and I am very happy with my new car. More

Best Dealership my salesman "James" was the best! No haggling, no run around, just understanding, courteous, and very knowledgeable...everyone there was very nice an my salesman "James" was the best! No haggling, no run around, just understanding, courteous, and very knowledgeable...everyone there was very nice and kind. I would definitely be back and recommend Hertrich Hyundai More

New Car I brought a new car and I am please with my choice this is my 3rd car with this dealership. I brought a Hyuandia Elantra 2017 I have had an Accent 20 I brought a new car and I am please with my choice this is my 3rd car with this dealership. I brought a Hyuandia Elantra 2017 I have had an Accent 2012, Sonata 2005. More

excellence This dealership has always gone above and beyond to meet complete excellence in my book. Our sales rep Jake greeted us right as we walked in. We were This dealership has always gone above and beyond to meet complete excellence in my book. Our sales rep Jake greeted us right as we walked in. We were pleased to have him help us out and are very pleased with the car we chose. More

2016 Tucson Luis Ortiz provided excellent customer service, listen to my needs and concerns, answered all my questions. 3rd time Hertrich Hyundai owner; 1st New C Luis Ortiz provided excellent customer service, listen to my needs and concerns, answered all my questions. 3rd time Hertrich Hyundai owner; 1st New Castle Hyundai, 2x at Hertrich-repeat customer More

heads above all others They had the cars, the leadership , the follow up. Explained both to my wife and I who were not up to date with the latest technology. we almost boug They had the cars, the leadership , the follow up. Explained both to my wife and I who were not up to date with the latest technology. we almost bought a Chevy Malibu but Hertrich follow up and justified why the Sonata was a better car for our needs and you know he was right. Got the paperwork ready for us so we were out in 1 hour. My wife loved that because it was in and out like they promised. More