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Hertrich Chrysler Dodge Jeep Ram of Elkton

Elkton, MD

4.7
291 Reviews

1147 E Pulaski Hwy

Elkton, MD

21921

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Showing 291 reviews

May 18, 2022

My impressions of the dealership were first made through the Service Department. John, the Service Manager has been excellent with customer service. As a result of a history with the service department, I More

by robkayaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, John, Rob Syva, Ty Lacy, JoBeth Nicholson
Jun 08, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for taking the time to share your experience with John! He certainly is great with customers! We look forward to seeing you again soon!

May 11, 2022

It was a pleasure abs such an easy transaction. Richard had the car cleaned gassed up and ready to go! Will definitely use Hertrich keep again! More

by lizadraperbullock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Virgo, JoBeth Nicholson
May 13, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

April 27, 2022

The staff was very informative and I would recommend this dealership to family and friends. More

by ascarangello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weigand, Matt Spencer
Apr 29, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for the review! We look forward to your next visit!

April 27, 2022

Ty was super helpful and informative during the buying process. He made it an easy hassle free transaction. Very responsive to questions and concerns. More

by LANIECLCPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Lacy, JoBeth Nicholson
Apr 29, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Ty and our team made your experience pleasant and we look forward to seeing you again soon!

April 25, 2022

Tyrell and Matt were excellent! ! worked with me and made sure I was in a car I felt comfortable in! Thank you both very much!!! More

by JULIAJEEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke, Rob Syva, Ty Lacy, Eric Weigand, Rich Virgo, Matt Spencer, Micaiah Ojo, JoBeth Nicholson, Matt Z
Apr 26, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Julia, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

April 20, 2022

Our salesperson George was fantastic to deal with. The whole process was zero pressure, got my payments where I wanted them to be. Everyone there was friendly and accommodating (even to my 8 year old More

by BOBNORWOOD62186
Recommend Dealer
Yes
Employees Worked With
George Skillman
Apr 21, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that George and our team made your experience pleasant and we look forward to seeing you again soon!

April 20, 2022

I’ve been looking all over from here to New Jersey. Downingtown and I finally said let me try Maryland and it was like walking into heaven because when things like this happen to me I believe God has More

by rodger.workman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Syva, Rich Virgo, JoBeth Nicholson
Apr 20, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Hi Rodger, Thank you for taking the time to provide us with a review of your amazing experience. I am so happy to hear that our team made your experience a dream and we look forward to seeing you again soon!

Apr 20, 2022 -

rodger.workman responded

Yeah well the experience has turned to horrible there are things wrong with the Durango and they refused to fix it. I’m very upset about the whole experience after I had already signed my name. The service manager and they lady behind the desk were very rude to me and I’ve never been treated as such. I have already emailed Fred who is the Vice President of your company and I will continue until something is done about this. I will not make any payments on this Durango until this is takin care of

April 19, 2022

Very pleasant experience, Eric was very knowledgeable regard the Jeep I purchased, answered the many questions I had and returned calls and texts promptly before I went to location. I would definitely te More

by zitrotita3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weigand, Matt Z
Apr 20, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Eric and our team made your experience pleasant and we look forward to seeing you again soon!

April 12, 2022

All of the staff are pleasant. Everyone had a smile on their face and offered assistance. More

by dae628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance guy, I forgot his name!, Rich Virgo, JoBeth Nicholson
Apr 20, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for the great review!

April 07, 2022

My jeep was in the dealership for service; and the service representative Nancy was very helpful. She assisted me in navigating the extended service contract so that i received the necessary service. More

by Kellysc4243
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy in the service department
Apr 11, 2022 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Hi Kelly , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Nancy and our team made your service experience pleasant and we look forward to seeing you again soon!

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