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Hertrich Chrysler Dodge Jeep Ram of Elkton

Elkton, MD

4.7
293 Reviews

1147 E Pulaski Hwy

Elkton, MD

21921

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Showing 293 reviews

November 20, 2020

Eric, our salesman and Nick, the sales manager, were great to work with and took care of any questions or issues we had. I would definitely purchase another vehicle from this dealership. More

by ldine02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weigand
November 17, 2020

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by canney2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiland , Rob Syva
Nov 17, 2020 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you for taking the time to leave such a NICE, NICE, NICE review!

November 17, 2020

Great experience! Matt Z and Richard V were very accommodating and helpful. I could not be happier with that staff and my purchase. I will be recommending others to go to your dealership. More

by Kaylee810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Zambanini, Rich Virgo
November 13, 2020

Excellent service! Everyone was professional and made the process hassle free ! The sales and financial team worked together to make the process seamless! Would recommend! More

by SANPRUETT64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Syva
Nov 17, 2020 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like! We are honored to have had the opportunity to serve you.

November 11, 2020

I was impressed with the selection of Cherokee Latitudes and Altitudes. I enjoyed my test drives and was excited to choose my Jeep Cherokee. The Cherokee is fun to drive, has great option packages, and h More

by gmazzola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mazzola, Rob Syva
Nov 17, 2020 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Gerardo, We are delighted you were able to work with Tony and experience first-hand the world class experience he provides for his customers! Thank you for recognizing our employees and the commitment they have to making the experience the best ever! We look forward to working with you again.

November 10, 2020

Friendly, professional and knowledgeable, took time to answer all questions and excellent explanation and review of systems inside / outside the vehicle, I left with knowing if I needed anything I feel co More

by tlfreebird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weigand
November 10, 2020

Matt, Richard, and the Finance manager were fair, informative and attentive. Our new truck purchase was smooth and very professional. All of our questions and concerns were fairly addressed. More

by dl200310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Syva
Nov 17, 2020 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Thank you so much for those kind words! Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best! We look forward to you next visit!

November 06, 2020

We worked with Tyrell to purchase our new Jeep Wrangler. Ty was extremely helpful and knowledgeable about Jeeps. He was a pleasure to work with and we would definitely return to Hertrich because of him. More

by navarro1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrell
November 03, 2020

The service was good. The price was a little pricey and the wait time was satisfactory. The customer service representative was very knowledgeable my overall score is 95% ratio. More

by DERRICKPICKRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Syva
November 02, 2020

They over looked my breaks I was told by Victor that there a 50/50 chance that a good tech will service my truck.smh More

by JOSHUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor and GM
Nov 03, 2020 -

Hertrich Chrysler Dodge Jeep Ram of Elkton responded

Joshua, we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation. If you wouldn’t mind giving Rob Syva our General Manager a call at (443) 907-1500 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you.

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