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Hertrich Chevy Cadillac of Salisbury
Salisbury, MD
18 Reviews
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Showing 18 reviews
October 31, 2024
I don’t buy at dealerships and I don’t like the games. Our salesman Craig, sales manager Dave, John and the office folks were great. Not the usual pressure and games. Great car, fair price and hon Our salesman Craig, sales manager Dave, John and the office folks were great. Not the usual pressure and games. Great car, fair price and honest conversation. We enjoyed our buying and trade in experience . We recommend Hertrich Chevy to you !!!! Kevin from Rockville, Va More
by Kevincjames5
Employees Worked With
Craig
July 25, 2024
Charged to much and still not running very good. I was charged almost $900 dollars and car still under performing ! I should not have to finance through a bank to pay for a car repair I was charged almost $900 dollars and car still under performing ! I should not have to finance through a bank to pay for a car repair More
by davidreese265
Employees Worked With
George Malone, Dean Evans, Brod Records, Steve Townsend, Carlos Arzabe
March 20, 2024
Trevor Taylor was my sales rep. . He was very professional and Knowledgeable. He went out of his way to make me feel that all transactions were done right and to my satisfaction. To . He was very professional and Knowledgeable. He went out of his way to make me feel that all transactions were done right and to my satisfaction. Top notch salesman. More
by boogiedad21
Employees Worked With
Trevor Taylor
March 22, 2023
Katie in the service center did a fantastic job. She is professional, efficient, with a great demeanor. My vehicle was taken in promptly and they fixed it in an expedient manner. She is professional, efficient, with a great demeanor. My vehicle was taken in promptly and they fixed it in an expedient manner. More
by Richard S Currence
Employees Worked With
Katie
June 09, 2022
Muffy was amazing. I called the dealership, got lucky with a car that just arrived, and within hours was driving away in my new 2022 Equinox! Awesome experience. I called the dealership, got lucky with a car that just arrived, and within hours was driving away in my new 2022 Equinox! Awesome experience. More
by jennylynny15
Employees Worked With
Muffy Records
November 21, 2021
Hands down the best and quickest purchasing of a car ever! Nanci is the absolute best. A real down to earth make you feel like you’ve known each other forever vibe! No nonsense, no bs, all up front! The ever! Nanci is the absolute best. A real down to earth make you feel like you’ve known each other forever vibe! No nonsense, no bs, all up front! They are beyond lucky to have her! We will be back! 8 hour trip but totally worth it! More
by Eyemallin
Employees Worked With
Nanci Townsend, Tom Walters
December 30, 2019
NOT AGAIN !!! Took my 2015 Silverado in to have Diagnostic done due to running rough ,shuttering with light throttle increase after up to speed. After they had it t Took my 2015 Silverado in to have Diagnostic done due to running rough ,shuttering with light throttle increase after up to speed. After they had it two days I was told I needed a new transmission because of a bad torque converter and metal in the fluid due to mileage ( 159,000 ). I was given an estimate of $5,000.39 to replace the transmission, chose not to do that without a second opinion. I took it to a transmission shop after looking at it for twenty minutes and test driving it I was told there was nothing wrong with the transmission. Was told to change the spark plugs and wires and clean the throttle body. I had already changed the plugs and throttle body prior to this, so I purchased new plug wires installed and the truck has been running great since. The other shop said that the fluid was a little dirty and suggested I have a flush and filter change done which I plan to have them do. Had similar experience when it was Courtesy Chevrolet, thought it have may change with new ownership guess not. More
by Keith G
Employees Worked With
Caitlin Dryden and whoever the service tech was.
July 09, 2019
Excellent experience with fast and friendly service This letter serves to express my sincere appreciation for the outstanding sales service you have given me throughout all of my car purchase transactio This letter serves to express my sincere appreciation for the outstanding sales service you have given me throughout all of my car purchase transactions. On each of our transactions throughout the years, I reflect back and think of how easy each transaction was that you facilitated. Your professional demeanor, attention to detail, and exceptional service is what makes me keep coming back to Hertich buick of Salisbury MD but more importantly why I call you “FIRST” with my car requests. I am enjoying the recent purchase of my Buick . I look forward to doing business with you again in the future. I wouldn’t consider going to a different dealership or working with any other sales professional.This is my 3rd purchase from Hertich Buick. Thanks again for being my trusted car advisor and you always assessing my need accurately, exceeding my expectations and delivering on your promises. More
by NatashaW7979
Employees Worked With
Paul Abelson
November 02, 2018
More than expected I live an hour from the dealership and needed a small interior trim piece replaced under warranty of my Cadillac XT5. The dealership drove to my home, I live an hour from the dealership and needed a small interior trim piece replaced under warranty of my Cadillac XT5. The dealership drove to my home, left a brand new XT5 and took my car for the repair. They returned it the next day after the repair and a wash. I’ve spent 45 years buying new vehicles and this is a first. More
by Steve
Employees Worked With
Mike
April 02, 2018
Great sales team . I Purchased a new vehicle there last week and everyone was very professional and courteous a special thanks to salesman Jerry Denk also the sales m . I Purchased a new vehicle there last week and everyone was very professional and courteous a special thanks to salesman Jerry Denk also the sales manager Brod . Everyone there including the financial people were just wonderful to deal with they were all a great team thank you so very much ! More
by Ray 430
Employees Worked With
Jerry Denk 5 STARS, Brod Records
