Hertrich Chevrolet Toyota of Pocomoke - Service Center

Amazing Service Dept! Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahea Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful! More

Worst experience ever Had belongings missing from car. Was told I was lying about it. Was treated badly. Will never go again. Filed a police report on them they made me so Had belongings missing from car. Was told I was lying about it. Was treated badly. Will never go again. Filed a police report on them they made me so mad. More