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Hertrich Chevrolet Toyota of Pocomoke
Pocomoke City, MD
47 Reviews
STRESS-FREE CAR SHOPPING AT HERTRICH CHEVROLET TOYOTA OF POCOMOKE, MD
Here at Hertrich Chevrolet of Pocomoke, it is our mission to be the automotive home of drivers in Pocomoke City, MD area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 47 reviews
September 18, 2024
Friendly, helpful service during entire buying process. The whole process was fast, smooth and easy with all the Hertrick employees. The whole process was fast, smooth and easy with all the Hertrick employees. More
by Njwest2
September 04, 2024
I have purchased a new truck from Hertrich and have had multiple vehicles serviced at Hertrich. Great service. Great staff. Friendly environment. multiple vehicles serviced at Hertrich. Great service. Great staff. Friendly environment. More
by markkopnitsky
August 09, 2024
The general manager, finance officer and salesman were very knowledgeable about the process of selling the truck to me. They made me feel very comfortable in purchasing my Tacoma from Hertrich car dealers very knowledgeable about the process of selling the truck to me. They made me feel very comfortable in purchasing my Tacoma from Hertrich car dealership, they are credit to your organization! More
by Andy
June 22, 2024
Jaron was so very helpful and knowledgeable so ask for him if you’re in need of a car! him if you’re in need of a car! More
by Julie
Employees Worked With
June 15, 2023
I have been a customer and purchaser of Toyota Tundra's, Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchas Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchases. The sales team is very knowledgeable about the products they sell and are always very helpful during and after the transaction has been finalized. The service is honest and their work ethic is second to none. The service department is always aware of the length of time to perform the scheduled and unscheduled maintenance. I appreciate the honesty, competent and friendly attitude that is displayed by everyone at this dealership. So, in closing THANK YOU Clarence, Dana, Jaron, Tonazja, Andy, Debbie and Kevin for all of your professionalism and honesty. I will always purchase my vehicles at Hertrich Toyota of Pocomoke simply because of the individuals referenced in this review! More
by Longbow9
Employees Worked With
Clarence Campbell, Dana, Jaron, Tonazja, Kevin, Andy, Debbie
August 24, 2022
Very satisfied with entire service process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. More
by Easterntermite
Employees Worked With
Kevin Taylor service. Brooke from cashier's. Both acted in a very professional manner!. Lucky to have as part of your team.
February 14, 2022
Phenomenal experience. In a market where dealerships are regularly gouging with market adjustments and lower than market value offers on trade in’s, I experienced neither. In a market where dealerships are regularly gouging with market adjustments and lower than market value offers on trade in’s, I experienced neither. We were able to easy agree on deal that was a fair transaction for both parties. The staff was down to Earth, not pushy, and accommodating. I felt like customer who was valued for my business. I traveled an hour and a half to do businesses with them based off my initial phone call and would do it again in a minute. They’ve earned my repeat business. More
by Shawn L
Employees Worked With
Dana
August 25, 2021
I just purchased a beautiful new Camry Hybrid and I could not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. I truly appreciated their responsiveness, transparency, attention to detail, and professionalism. They had expert knowledge of the vehicles on their lot, which was critical in making my decision about models and features. The other Toyota dealership I got in touch with? They never even replied to me. The team at Hertrich Pocomoke were down-to-earth and genuinely a pleasure to make a deal with. When the opportunity arises, I will absolutely refer friends, family, and colleagues to them with complete confidence. Thank you, thank you, thank you! More
by KellyinaCamry
Employees Worked With
Clarence Campbell, Billy Taylor
