Hertrich Chevrolet Toyota of Pocomoke

I have purchased a new truck from Hertrich and have had multiple vehicles serviced at Hertrich. Great service. Great staff. Friendly environment. multiple vehicles serviced at Hertrich. Great service. Great staff. Friendly environment. More

The general manager, finance officer and salesman were very knowledgeable about the process of selling the truck to me. They made me feel very comfortable in purchasing my Tacoma from Hertrich car dealers very knowledgeable about the process of selling the truck to me. They made me feel very comfortable in purchasing my Tacoma from Hertrich car dealership, they are credit to your organization! More

Jaron was so very helpful and knowledgeable so ask for him if you’re in need of a car! him if you’re in need of a car! More

I have been a customer and purchaser of Toyota Tundra's, Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchas Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchases. The sales team is very knowledgeable about the products they sell and are always very helpful during and after the transaction has been finalized. The service is honest and their work ethic is second to none. The service department is always aware of the length of time to perform the scheduled and unscheduled maintenance. I appreciate the honesty, competent and friendly attitude that is displayed by everyone at this dealership. So, in closing THANK YOU Clarence, Dana, Jaron, Tonazja, Andy, Debbie and Kevin for all of your professionalism and honesty. I will always purchase my vehicles at Hertrich Toyota of Pocomoke simply because of the individuals referenced in this review! More

Very satisfied with entire service process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. More

I just purchased a beautiful new Camry Hybrid and I could not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. I truly appreciated their responsiveness, transparency, attention to detail, and professionalism. They had expert knowledge of the vehicles on their lot, which was critical in making my decision about models and features. The other Toyota dealership I got in touch with? They never even replied to me. The team at Hertrich Pocomoke were down-to-earth and genuinely a pleasure to make a deal with. When the opportunity arises, I will absolutely refer friends, family, and colleagues to them with complete confidence. Thank you, thank you, thank you! More

They don't service used cars. Salesman reset oil gage like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not r like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not replace. Manager told me that they don't service used cars when they come in. With that my car could have had a lot of problems. More