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Herson's Kia - Service Center

Rockville, MD

4.5
279 Reviews

279 Reviews of Herson's Kia - Service Center

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September 01, 2024

I took 1 our to wash since I received the text that the service was complete and they delivered it wet. More

by vivianagiubis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Service was good. Asked to have car washed and vacuumed, Had a coupon for it. Car barely washed and streaky, Front interior poorly cleaned and back not touched. F More

by Maggiekam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know him.
September 01, 2024

Good work Great personnel to deal with all questions Answered about the process of repairs More

by ANTHONYDEVINE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Edgar
August 31, 2024

Good day. I would like to express my appreciation for the prompt and efficient service I received at Hersions Kia. I had concerns about an unusual sound in my More

by silvia.esperanza03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Oil change, tire rotation, in-cabin air filter, and made 3 recall repairs. Scheduling was convenient. Staff was friendly and helpful. More

by patrickhbrown
Recommend Dealer
Yes
Employees Worked With
Service department
August 30, 2024

This service person treated me very well and respected. He was very cooperative, understanding and met my needs. More

by BUDARE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

VERY professional, kind & warm atmosphere. Good people, keep it up!! Arturo is very knowledgeable. Never forgets my name!! WOW!! More

by deojeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in the service department
August 25, 2024

2hours for scheduled oil change. Way too long to have to wait in your lounge area, don’t you think? More

by TIMBENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 25, 2024

Good experience, thank you, Erick, for helping me with the purchase of my EV6. Will be back for my second vehicle. More

by JORGEORLANDO1490
Recommend Dealer
Yes
Employees Worked With
Erick
August 25, 2024

It is so hard to get through to someone in the service department when you call. When I finally made the appointment and took my car I was told that I will have to leave the car over night to fix the iss More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
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