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Herson's Kia - Service Center

Rockville, MD

4.5
278 Reviews

279 Reviews of Herson's Kia - Service Center

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September 20, 2024

All staff were very helpful and professional. Matthew Hunter was excellent; he helped us buy two vehicles and stayed with his colleagues late after hours to accommodate our schedule. Thank you ! More

by chemaly
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hunter, Jazz and Juseo Cortes
September 19, 2024

Brian was very personable. He personally handled my problem and explained the solution. Thank you. More

by ellenlarsen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Really quick and professional. Having an Uber take me home so I wouldn’t have to wait for the work to be performed and then sending an Uber to pick me up and bring me back to the d More

by AMI.SCHREIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Easy visit. Very convenient. They provided a courtesy ride to my home so I could relax while they were servicing my car. More

by racerx20886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor was very kind
September 16, 2024

Always have a good experience with Herson's Kia. Special thanks to Brian Cuello, who is always helpful and is great with communication. More

by PREDDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cuello
September 15, 2024

This time they took their time and did the job correctly. Very pleased with service. More

by melissa_dudley30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
September 14, 2024

Great service. Easy to get in and out. Uber drop off and pick up. Kept in touch More

by LROTELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Lee
September 14, 2024

Leo was an excellent staff member who helped tremendously with my vehicle and navigating through my repairs. Kudos to Leo! More

by mazavala415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

We hiccups getting here, but working with the team here at Herson’s has been all I would have hoped for. More

by richmcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
September 13, 2024

Great customer service to help achieve your desired needs. I am very happy with my vehicle. More

by vmontano36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego and Matthew Hunter were very kind and excellent!
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