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Herson's Kia - Service Center

Rockville, MD

4.5
277 Reviews

277 Reviews of Herson's Kia - Service Center

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October 03, 2024

This dealership, especially the shop, is recommended and great. The facilities are fantastic, and the staff is humble. More

by ridwan528689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arturo
October 03, 2024

I've been going to zHersons KIA for over 15 years, and I'm on my 4th Kia. Their service department has always been courteous, professional, and capable. More

by tstahl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Fast, decent priced, and provided Uber rides and a free car wash. Strongly recommend, five stars! More

by MAM6HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

The staff took time to answer all my questions and helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a c More

by jeannette moko kamwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Vehicle appraiser dismissed my KBB estimate and was about half the value provided by the website. "George" didn't or wouldn't consider add-ons. More

by DORIANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrick Rumley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
September 29, 2024

Dropped my car off. Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nic More

by Spanglerjami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great job but not a 5 star outcome. The flap to my electric plug does not work as well as it did before my accident Plus the work on my aluminum tire rings was poorly done. More

by mikegoldrich023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo
September 29, 2024

Simple booking for service. On time intake and work completion. Pleasant staff and service facilities More

by ZAIDI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

It was explained in details. However,the service hours took much longer than expected even with appointment. More

by JIAXINLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departmeny
September 28, 2024

The service center installed my roof rack in less than 20 minutes! Super nice and friendly staff too! More

by dcredsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Camero
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