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Herson's Kia - Service Center

Rockville, MD

4.5
277 Reviews

277 Reviews of Herson's Kia - Service Center

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June 02, 2024

Brian did a great job with my Kia. He was transparent about prices and repairs and offered constructive advice. I’ll be back to complete additional services at this location. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 01, 2024

Nice response to warranty work that has been difficult to diagnose. And good communication from Arturo. More

by BILLMARSTELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 01, 2024

Service rep Arturo was very helpful, particularly in regard to an extended warranty tire replacement. More

by KTZDH79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 01, 2024

They scheduled me quickly and conveniently. They logged me in upon arrival and completed the task in half the allotted time More

by 5RAYT3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 30, 2024

Herson’s Kia provided fine service. Thank you all. Arturo Campos was very helpful. I recommend them! More

by CONNIE_NEUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
May 30, 2024

Herson's is the best car dealership I've ever interacted with. Fantastic service, great customer care, friendly staff More

by lastort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

We had an excellent buying experience at Herson’s Honda. The team did an excellent job answering all our qualifying and addressing our concerns. This was my son’s first car buying experience. I would highly More

by j.browntaylor
Recommend Dealer
Yes
Employees Worked With
Rich Richardson (Senior Sales Rep), Noella Liburd (Finance Mgr)
May 27, 2024

This was my second time I had my minor body repair done. Very professional job. They call in advance to let me know when my vehicle will be ready for pick up. They vacuum clean the vehicle at the time of pi More

by SFUJII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
May 26, 2024

From the moment we walked in, Ralph made us feel comfortable and right at home! Although a long process, Ralph worked endlessly to make sure we were taken care of and satisfied. More

by rotilifamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph and George
May 26, 2024

Matt Hunter, my sales person and George the sales manager were very easy to work with. More

by abl1
Recommend Dealer
Yes
Employees Worked With
Matt Hunter was my sales person, not Garrick Rumley. George was the sales manager. Both were great.