Back

Herson's Kia - Service Center

Rockville, MD

4.5
279 Reviews

279 Reviews of Herson's Kia - Service Center

Sort by
June 24, 2024

Great customer service. parts ordered for me prior to my appt . On time. Shuttled me to where I needed to go. More

by medicrt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
June 24, 2024

My car was finished with recalls before the given time over the phone. They keep you up to date with everything that's going on with your vehicle. More

by ANDREA2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 23, 2024

I am confident about the repairs made . Mr. Arturo is very supportive regarding the customer 's service delivery.He used the service summary sheet to explain the work that was completed on More

by DQLULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.r. Arturo
June 23, 2024

Great service by Herson’s KIA I really love the way my car is running now. Thanks to Mr. Campos More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Campos
June 22, 2024

This review is for the service department. Excellent service. Kept me informed every step of the way. More

by ADPERRELLI76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Great Service car delivered in a timely fashion. Customer service employee Brian is a great guy! More

by HERTHYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

My car had the best service, I am very happy with the results, thank you to the service team at KIA. More

by Saobleas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
June 21, 2024

The team at Hersons Kia collision center knows what it takes to please a client with their quality of service. I will recommend them to anyone who is looking for nothing but the best quality service. The More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire staff
June 21, 2024

The parts department is knowledgeable, helpful and professional. They answered all my questions. Thank you More

by dstreet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, Josh, Luis, Nandidi
June 21, 2024

Thank you all for being such an inspirational team always providing class AAA service. Everyone cares about the customers' needs and I so appreciate that. My mom and I would come and always was welcomed with More

by WLS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the Service Department as well.
...
22
...