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Herson's Kia - Service Center

Rockville, MD

4.5
279 Reviews

279 Reviews of Herson's Kia - Service Center

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July 06, 2024

Good service! Fixed my recalls quickly and had my car back in no time! I will use them again More

by jneedle17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Always great service and they take the time to answer any questions. Their work is thorough and I’ve never had any problems with their services. Herson's always does a great job. More

by RGORDO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Great place to buy a car and also get your vehicle serviced as well. Great experience More

by vn2446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
July 03, 2024

The process was Very fluent, fast and efficient. They were very clear. They understood what we were looking for. More

by marjorie.negrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Detrick
July 03, 2024

Had a great experience at Herson’s. My salesperson Josh Detrick was easy to work with, had an answer for every question, and delivered a good deal for my new car. More

by pieromari
Recommend Dealer
Yes
Employees Worked With
Josh Detrick
July 02, 2024

Our sales person, Matthew Hunter worked hard to find us a car at a good price. We were pleased More

by GOODMAN0
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
July 01, 2024

The dealer clean and orderly, Our sales guy Jorge did a nice job explaining to us the vehcile the process went smoothly More

by Blaine10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in sales
July 01, 2024

Muy amables y atentos, tenian conocimiento de lo qué tenia el auto , dispuestos a ayudar. More

by RASSS8A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

I own a 2019 k900 and recently received a recall notice to upgrade an oil feed line for the left turbo. Unfortunately, the closest dealer that handles warranty issues is over 2 hours from me. My service ad More

by mcgunigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Arturo, Joshua Kozlozski
June 30, 2024

Service department is very busy every day. Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on More

by AJOHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not encounter either employee.
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