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Herson's Kia - Service Center

Rockville, MD

4.5
280 Reviews

280 Reviews of Herson's Kia - Service Center

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July 25, 2024

They did a good job taking care of my car and they kept me posted of every step of the way More

by AMHPANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

I always get great customer service at Herson's Kia, from the purchase of my car through all my service appointments. More

by LOIS.TODHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
July 24, 2024

Robert Bates was extremely patient, knowledgeable and professional. I am grateful for all he did towards helping me purchase a vehicle and walking me through safely operating the vehicle. More

by CAROLAZI
Recommend Dealer
Yes
Employees Worked With
Robert Bates
July 24, 2024

I felt really comfortable doing my purchased with him . He was kind during the whole process . More

by jarce64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Camarena
July 23, 2024

I have been using this dealership for years and have had pretty good service there just about all the time. However this past visit I heard complimentary service like a free car was being offered to other c More

by WARM0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure
July 23, 2024

Good selection. Good communication. Educated sales force. Fairly quick sales process. Good pricing. Prompt service More

by Corby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eswin
July 22, 2024

A smooth service - the waiting area is super nice and bright. Avery pleasant area for waiting and working. More

by PSIMAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the staff from service department at that particular date/time when I dropped off the car.
July 21, 2024

Attentive to me upon arrival - clear on work to be performed - did not have to wait the estimated time of work More

by PAUL.DEMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry dont recall their name
July 21, 2024

Courteous, efficient, and good customer service from dealership staff including finance department and salesman. Thank you! More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
July 20, 2024

Timely and expert service - I’ll be definitely buying my next car at Herson’s! More

by Louis_berman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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