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Herson's Kia - Service Center

Rockville, MD

4.5
280 Reviews

280 Reviews of Herson's Kia - Service Center

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August 16, 2024

Jeffrey was very helpful and knowledgeable. The whole transactions was a pleasurable experience. Will go back the for the next vehicle. More

by Ehbloomer
Recommend Dealer
Yes
Employees Worked With
Jeffrey
August 15, 2024

Personnel is friendly and seem to be eager to help customers. They keep the appointments on time . More

by enidtoledo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not seen management or sales department this time
August 15, 2024

the KIA service is GREAT The service specialist that helped me was super -- he was helpful and very cordial, and this is the only place I will have work done on my cars. More

by gfmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

The service was quick, the waiting room comfortable and friendly service was provided to all. More

by 2copley2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

One of the best dealers in the area, they save your time and money with excellent service. The management and the staff very helpful. This my second car from there More

by ahmadalharisjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
August 14, 2024

Herson’s Kia’s staff was courteous and professional. There was no delay in checking in and the job was completed on time. More

by JUANITA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Excellent costumer service, Reasonable waiting time at service of your vehicle. I honestly recommend placed. More

by RONY.MORATAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Scheduling the appointment was easy and the service department did a good job. I was given the necessary recommendations for the car upkeep. More

by pam31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ser
August 14, 2024

Service was great. Price was not great at all—-cost for a new light bulb was reasonable- cost for”labor” was extragent— over $20. Please somebody explain the “lBor” cos More

by BRGREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 12, 2024

Got charged over 200$ for open gas tank, nobody told me to check it to prevent that visit even they asked if I got gas recently, but where they were going with that did not say neither suggested More

by KAMHORAKOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrick Rumley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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