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Herson's Kia - Service Center

Rockville, MD

4.5
279 Reviews

279 Reviews of Herson's Kia - Service Center

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August 19, 2024

Great service department. You can't get much better than Herson's Kia service. Thanks More

by TKACHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 19, 2024

Gerson s Honda is a good customer service thank you for the service of my car More

by WILLIAM.PARRAJ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
August 18, 2024

The service was polite, comprehensive, and efficient. I always use Herson’s collision center for automotive bodywork. More

by L.LECOMPTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Always pleasant, professional and reasonable when it comes to repairs. I appreciate that they don’t OVERpromise and under deliver; just the opposite: they under promise and over deliver. More

by JUAN.P.URIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
August 18, 2024

Ordered and I stalled the incorrect part. Did take care of two recalls during the process though despite the incorrect service elsewhere. More

by fong249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
August 18, 2024

I have had the worst experience practically every time I am at the dealership. The lack of customer service from the call to the service center by the customer service team to the lack of experience by the More

by ARIVAS0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
August 17, 2024

Great job! Very professional and polite. Completed the job in the time frame they said. More

by FLOTAL1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember anyone's name
August 17, 2024

Muy bueno el servicio trabajo muy fino estoy muy contenta con la calidad de trabajo More

by Yanethzuniga08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
August 16, 2024

The experience was very good. We got clear answers to our questions, and the sales personnel were not pushy. Once we had made a decision to purchase a pre-owned car the paperwork More

by rkvam
Recommend Dealer
Yes
Employees Worked With
Josh, Diego
August 16, 2024

Jeffrey was very helpful and knowledgeable. The whole transactions was a pleasurable experience. Will go back the for the next vehicle. More

by Ehbloomer
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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