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Herson's Kia - Service Center

Rockville, MD

4.5
279 Reviews

279 Reviews of Herson's Kia - Service Center

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August 25, 2024

Brian was a great help. Very professional and courteous with my car and providing good information . More

by Trmendous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 24, 2024

I've have gotten better service in the pass. This time not so good. Employees going back and forward about thier work schedule. Then was told my cabin filter was dirty. Cabin filter was change More

by jab2542
Service Time
Recommend Dealer
No
Employees Worked With
Didn't use these departments
August 24, 2024

I enjoy coming there to keep my SUV serviced. The Staff Is Very Helpful And Nice. More

by jlwyche8792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departure
August 23, 2024

The sales staff was knowledgeable and went out of their way to satisfy me, including procuring a vehicle from another dealer. More

by GSWALUK
Recommend Dealer
Yes
Employees Worked With
John Wyatt
August 21, 2024

Awful I had my car for engine replacement. As soon as I get my car the radiator hose clamp did not tighten enough and after 30 miles when I got to Costco the lower radiator hose took off and More

by Ebad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian cuello
August 21, 2024

Sale person is very good how ever his day off he come to help me out . More

by OO.AHTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

In calling service I got to speak with a knowledgeable person! The service rep was very polite and helpful. Thanks. More

by swarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
August 19, 2024

Dealer work is guaranteed, so I like that element of bringing my car here for service. Also, I enjoy the staff because they are helpful, friendly, and professional. My recent experience was ok. I wa More

by A.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Cordial professional service and delivered in a timely manner with recommendations for future needed service. More

by MPAGIJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Cuello
August 19, 2024

Edgar explained the repair and listened patiently as i voiced my concerns. He showed interest and he assured me all will be taken care of. He said my car play was not damaged as a result of the accident a More

by MAURAB42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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