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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

September 19, 2024

We had a very positive experience with Isaac and the whole team. He was very kind, knowledgeable and detailed. He helped us from start to end and made sure everything was perfect with our new vehicle, e More

by DavidElBrigham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate, Ethel Powell, Laura Ferguson, Garrick Rumley
September 19, 2024

The staff there was wonderful and made it very seamless. John Wyatt was very easy to work with. More

by KAMRAN.S.HASSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt
September 19, 2024

Really quick and professional. Having an Uber take me home so I wouldn’t have to wait for the work to be performed and then sending an Uber to pick me up and bring me back to the d More

by AMI.SCHREIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 18, 2024

Great service, very helpful salespeople, all much appreciated. Staff took their time and provided all the required information. Thank you ! More

by chemaly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
September 18, 2024

Easy visit. Very convenient. They provided a courtesy ride to my home so I could relax while they were servicing my car. More

by racerx20886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor was very kind
September 16, 2024

The salesmen here are very informed, patient, and are genuinely looking out for those looking for a car. Appreciate the honesty and integrity of this dealership vs. others. Will always come back here. More

by ypark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate
September 16, 2024

Top notch dealership with exceptional customer service and professionalism. The entire staff was very knowledgeable and attentive to my family needs. More

by Lorin McAllister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Norris, Raphael, and Jorge, Sales Manager
September 16, 2024

I had a great experience. This was my first Kia purchase. Joshua was extremely courteous and patient. I left feeling confident that the 2025 Kia Sorento was the perfect vehic More

by sb_holmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz and Josue
September 16, 2024

Always have a good experience with Herson's Kia. Special thanks to Brian Cuello, who is always helpful and is great with communication. More

by PREDDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cuello
September 15, 2024

This time they took their time and did the job correctly. Very pleased with service. More

by melissa_dudley30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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