Herson's Kia

I went to Herson’s Kia to get a K5 GT. Thanks to Keith, Jaz, Ethel, and Josue for making the process as smooth. Thanks to Keith, Jaz, Ethel, and Josue for making the process as smooth. More

Arturo was excellent, very welcoming and kept me updated. My service took much less time than anticipated. During my short stay, I enjoyed excellent coffee and free wifi! Many thanks to Arturo and Herson' My service took much less time than anticipated. During my short stay, I enjoyed excellent coffee and free wifi! Many thanks to Arturo and Herson's Kia. You make me proud to own a Kia! More

Staffs are verybkind and waitingbroom is comfortable. Above of all, process was fas as I expected. Above of all, process was fas as I expected. More

Herson’s Kia was amazing. Jazz and Keith were so helpful and worked with me on what I needed and could afford. Jazz and Keith were so helpful and worked with me on what I needed and could afford. More

My second time there. First time since I bought a new Kia there. It was there for a 7,500 mile check up- standard stuff. The experience was very disappointing. I had an First time since I bought a new Kia there. It was there for a 7,500 mile check up- standard stuff. The experience was very disappointing. I had an appointment. I dropped off the car at 9:10 am. I was told it would be ready before 12 noon. 11:15 am, I came back to the service desk to check back and see the status. I was told: “still working on it”, it will be ready by 1pm. I looked inside the service bay but did not see my car in there. 11:30 am, I walked outside and saw my car was still parked in the lot, and locked. 11:40 am, I see in my Kia app that the car has now moved, the doors are now unlocked, front windows and hood open, so it finally went into the shop. 12:39 I received a call that the service is complete. OK, not the end of the world that I was originally told it would be ready by 12 noon and instead it was finished before 1 pm. BUT, I think I was not told the truth re "still working on it". I think the car was not pulled into the service bay until 11:40 and it was finished an hour later. TRUST is important and this shook my trust int he service department. And the reason I came to Herson and bought my Kia there was that I had a bad service experience at King Kia, where I had bought my previous Kia. More

I brought my car in for a service that was to take about an hour and a half, but ended up being over three hours long. It might have been even longer if I didn't ask "how much longer you think?", while I wa an hour and a half, but ended up being over three hours long. It might have been even longer if I didn't ask "how much longer you think?", while I was waiting. The pricing was way more than what I was originally told as well... More

They are client focused. Do excellent work! Well trained staff and attentive mechanics. Reasonable prices. Do excellent work! Well trained staff and attentive mechanics. Reasonable prices. More

All staff were very helpful and professional. Matthew Hunter was excellent; he helped us buy two vehicles and stayed with his colleagues late after hours to accommodate our schedule. Thank you ! Matthew Hunter was excellent; he helped us buy two vehicles and stayed with his colleagues late after hours to accommodate our schedule. Thank you ! More

Brian was very personable. He personally handled my problem and explained the solution. Thank you. He personally handled my problem and explained the solution. Thank you. More

Damon Norris did a fantastic job. I leased a 2024 KIA EV6 long range AWD. The dealership went out of its way to make the deal happen and helped me get into an all-electric vehicle tha I leased a 2024 KIA EV6 long range AWD. The dealership went out of its way to make the deal happen and helped me get into an all-electric vehicle that better suits my needs. Thanks! More