Herson's Kia

Dropped my car off. Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nic Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nice and professional. More

Great job but not a 5 star outcome. The flap to my electric plug does not work as well as it did before my accident Plus the work on my aluminum tire rings was poorly done. The flap to my electric plug does not work as well as it did before my accident Plus the work on my aluminum tire rings was poorly done. More

It was explained in details. However，the service hours took much longer than expected even with appointment. However，the service hours took much longer than expected even with appointment. More

Simple booking for service. On time intake and work completion. Pleasant staff and service facilities On time intake and work completion. Pleasant staff and service facilities More

The best dealership around- hands down. Everything from the sales guy selling me the car who was a wealth of knowledge on the car (thanks Isaac!), to the team in financing. I have only good Everything from the sales guy selling me the car who was a wealth of knowledge on the car (thanks Isaac!), to the team in financing. I have only good things to say. Long time Honda customer chooses Kia! Really happy! More

Brian is a great customer service rep. He's very knowledgeable and keeps you in the loop. The service was done right and with attention to detail. He's very knowledgeable and keeps you in the loop. The service was done right and with attention to detail. More

The service center installed my roof rack in less than 20 minutes! Super nice and friendly staff too! minutes! Super nice and friendly staff too! More

Herson Kia is always a great experience. This time around, however, the time originally communicated to me was not the correct time it would take for my car to be done. On top of that my car This time around, however, the time originally communicated to me was not the correct time it would take for my car to be done. On top of that my car was an overnight fix, which caused me to need a rental. I was told that I would have to rent a car with my own money and I would be reimbursed. I have yet to be reimbursed for the rental. Pretty inconvenient. This is not a usual situation for Herson's so I extended grace but it still was frustrating. More

Dropped off car with Luis in Service who followed up on our needs and was great to work with. Car was ready in timely fashion. our needs and was great to work with. Car was ready in timely fashion. More

great place to deal with! brian cuello in svc dept always makes it a pleasant experiance! brian cuello in svc dept always makes it a pleasant experiance! More