Herson's Kia
Rockville, MD
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Overall experience was great. Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Ma Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Made me not even want to listen to him and want the leave More
Kelley blue book told me the dealer would give me $800. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. More
Very friendly and helpful staff. They've been on top of getting any issue fixed and keeping me updated on progress of my services They've been on top of getting any issue fixed and keeping me updated on progress of my services More
My concerns regarding oil consumption issue were addressed- at least for now - but owning a car with the Theta-2 engine with all its problems is very stressful. Oil consumption- engine knocking iss addressed- at least for now - but owning a car with the Theta-2 engine with all its problems is very stressful. Oil consumption- engine knocking issues - this is extraordinarily frustrating and Kia Corporation has a responsibility to change these engines. Stu Dvorkin 301 530-7923 More
I've been going to zHersons KIA for over 15 years, and I'm on my 4th Kia. Their service department has always been courteous, professional, and capable. I'm on my 4th Kia. Their service department has always been courteous, professional, and capable. More
The staff took time to answer all my questions and helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a c helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a car. The environment was clean . More
Vehicle appraiser dismissed my KBB estimate and was about half the value provided by the website. "George" didn't or wouldn't consider add-ons. half the value provided by the website. "George" didn't or wouldn't consider add-ons. More
Easy and efficient sales process. After choosing the model, they found me the color I wanted the same day. Salesperson was knowledgeable and helpful and made me feel at ease with my p After choosing the model, they found me the color I wanted the same day. Salesperson was knowledgeable and helpful and made me feel at ease with my purchase decision. More