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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

October 04, 2024

Overall experience was great. Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Ma More

by Nazg_a
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Jaz
October 04, 2024

Kelley blue book told me the dealer would give me $800. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. More

by JOHNMOYER05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith
October 04, 2024

Very friendly and helpful staff. They've been on top of getting any issue fixed and keeping me updated on progress of my services More

by nicholas.ayers1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 04, 2024

My concerns regarding oil consumption issue were addressed- at least for now - but owning a car with the Theta-2 engine with all its problems is very stressful. Oil consumption- engine knocking iss More

by sdvorkin164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer support
October 03, 2024

This dealership, especially the shop, is recommended and great. The facilities are fantastic, and the staff is humble. More

by ridwan528689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arturo
October 03, 2024

Fast, decent priced, and provided Uber rides and a free car wash. Strongly recommend, five stars! More

by MAM6HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 03, 2024

I've been going to zHersons KIA for over 15 years, and I'm on my 4th Kia. Their service department has always been courteous, professional, and capable. More

by tstahl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 02, 2024

The staff took time to answer all my questions and helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a c More

by jeannette moko kamwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 02, 2024

Vehicle appraiser dismissed my KBB estimate and was about half the value provided by the website. "George" didn't or wouldn't consider add-ons. More

by DORIANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George, Garrick Rumley
September 30, 2024

Easy and efficient sales process. After choosing the model, they found me the color I wanted the same day. Salesperson was knowledgeable and helpful and made me feel at ease with my p More

by ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detric
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