Herson's Kia
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 443 reviews
Terrible Service I have bought 2 cars now at this dealership. They bought back the first one for major issues, and now my 2015 Optima has major issues. Brought it to I have bought 2 cars now at this dealership. They bought back the first one for major issues, and now my 2015 Optima has major issues. Brought it to the service dept since I bought the car there. They blamed me for all the issues my engine was having and told me they were going to make me pay for all sorts of things before the would go to Kia to request a new engine under warranty. Too bad for them I went to Kia of Bowie who somehow got it done and with no argument or help from me! And I got other non-warranty work done. They lost out on 8K worth of work! Oh well! Will never ever go back or recommend. Very rude and nasty people in their service department. Don't go here, worth driving to Bowie for much nicer people! More
Great dealer, friendly staff Very nice customer service and upfront pricing. Unlike King Kia, they provide you with the best pricing. Their reps are very respectful, and do not f Very nice customer service and upfront pricing. Unlike King Kia, they provide you with the best pricing. Their reps are very respectful, and do not flood you with calls or emails. When I am ready to buy a Kia, it will be from them. More
Horrible Dealership - Horrible People Stay away from this place. From the salespeople to the manager they are horrible to say the least. When you think of the stereotypical car salesman an Stay away from this place. From the salespeople to the manager they are horrible to say the least. When you think of the stereotypical car salesman and car buying experience, that is exactly what you will get here. Slimy and shady are a few words that describe the personnel there, not to mention dishonest and extremely unfriendly. Will do and say anything to sell you a car. Stay away from this dealership it's a complete waste of your time! More