Herson's Kia
Rockville, MD
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My Kia EV6 (purchased used from a non-Kia dealer but well maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software "to prevent future damage" to the 12v battery. It took less than 90 minutes and their lobby is a pleasant place to wait. Recall work did not cost me anything, of course. Please note I did not meet anyone from the "Sales Dept" or "Management Dept" so my rating of those employees are meaningless but were needed in order to submit this report More
Herson's squeezed me in for an oil change, even though I didn't have an appointment. They understood that I was taking a road trip & also checked the car to ensure it was safe for traveling. didn't have an appointment. They understood that I was taking a road trip & also checked the car to ensure it was safe for traveling. More
Herson’s was punctual, polite, and professional. They did a beautiful repair job! I hope I do not need repairs in the future but I will recommend Herson’s Collision highly! They did a beautiful repair job! I hope I do not need repairs in the future but I will recommend Herson’s Collision highly! More