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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

May 25, 2024

Kia is the best car company that I've ever purchased from, the Hersons team is professional and efficient. More

by ROBERT.LEE.HUFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff, Laura Ferguson, Garrick Rumley
May 24, 2024

Best customer experience I've ever had when buying a vehicle. Issac was the best. More

by jsilcox4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac
May 23, 2024

buying a used Honda from them was the best customer experience I have had in at least a decade. More

by xerophile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
salesman Edwin and service manager Brian
May 22, 2024

very respectful. Showed us what we asked for. Didn't try and push us into something more. More

by croft_c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
May 22, 2024

My Kia EV6 (purchased used from a non-Kia dealer but well maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software More

by RCAPON3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
May 22, 2024

Herson's squeezed me in for an oil change, even though I didn't have an appointment. They understood that I was taking a road trip & also checked the car to ensure it was safe for traveling. More

by cheryl-campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Brian / Tech: Xavier
May 22, 2024

The people were all so very helpful Nice to work with…….helped me get the car I wanted More

by fredands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
May 21, 2024

Exceptional customer service is why I return, but a recent appt was a poor experience More

by stevenkiviat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis at the front desk in the service department
May 21, 2024

Herson’s was punctual, polite, and professional. They did a beautiful repair job! I hope I do not need repairs in the future but I will recommend Herson’s Collision highly! More

by SARIT.SICHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 21, 2024

Greeted as soon as I arrived. Service was explained to me and was completed in a time fashion. More

by mwapner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN
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