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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

May 28, 2024

We had an excellent buying experience at Herson’s Honda. The team did an excellent job answering all our qualifying and addressing our concerns. This was my son’s first car buying experience. I would highly More

by j.browntaylor
Recommend Dealer
Yes
Employees Worked With
Rich Richardson (Senior Sales Rep), Noella Liburd (Finance Mgr)
May 27, 2024

This was my second time I had my minor body repair done. Very professional job. They call in advance to let me know when my vehicle will be ready for pick up. They vacuum clean the vehicle at the time of pi More

by SFUJII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
May 26, 2024

From the moment we walked in, Ralph made us feel comfortable and right at home! Although a long process, Ralph worked endlessly to make sure we were taken care of and satisfied. More

by rotilifamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph and George
May 26, 2024

Matt Hunter, my sales person and George the sales manager were very easy to work with. More

by abl1
Recommend Dealer
Yes
Employees Worked With
Matt Hunter was my sales person, not Garrick Rumley. George was the sales manager. Both were great.
May 25, 2024

Easy to work with. No stress or pressure. Matt and George were great and I recommend them. More

by abl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hunter and George the sales manager.
May 25, 2024

Kia is the best car company that I've ever purchased from, the Hersons team is professional and efficient. More

by ROBERT.LEE.HUFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff, Laura Ferguson, Garrick Rumley
May 24, 2024

Best customer experience I've ever had when buying a vehicle. Issac was the best. More

by jsilcox4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac
May 23, 2024

buying a used Honda from them was the best customer experience I have had in at least a decade. More

by xerophile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
salesman Edwin and service manager Brian
May 22, 2024

very respectful. Showed us what we asked for. Didn't try and push us into something more. More

by croft_c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
May 22, 2024

My Kia EV6 (purchased used from a non-Kia dealer but well maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software More

by RCAPON3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
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