
Herson's Kia
Rockville, MD
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We had an excellent buying experience at Herson’s Honda. The team did an excellent job answering all our qualifying and addressing our concerns. This was my son’s first car buying experience. I would highly The team did an excellent job answering all our qualifying and addressing our concerns. This was my son’s first car buying experience. I would highly recommend this dealership! More
This was my second time I had my minor body repair done. Very professional job. They call in advance to let me know when my vehicle will be ready for pick up. They vacuum clean the vehicle at the time of pi Very professional job. They call in advance to let me know when my vehicle will be ready for pick up. They vacuum clean the vehicle at the time of pick up. The price competitive with other non dealer body shop. Highly recommend them other others in the area. More
From the moment we walked in, Ralph made us feel comfortable and right at home! Although a long process, Ralph worked endlessly to make sure we were taken care of and satisfied. comfortable and right at home! Although a long process, Ralph worked endlessly to make sure we were taken care of and satisfied. More
My Kia EV6 (purchased used from a non-Kia dealer but well maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software "to prevent future damage" to the 12v battery. It took less than 90 minutes and their lobby is a pleasant place to wait. Recall work did not cost me anything, of course. Please note I did not meet anyone from the "Sales Dept" or "Management Dept" so my rating of those employees are meaningless but were needed in order to submit this report More