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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

June 02, 2024

The warranty work on our 2022 Telluride was completed promptly and professionally. The Herson’s service department, namely sales consultant Arturo Campos and service manager Josh Kozlowski, always provi More

by JFWALSH1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
June 02, 2024

Everyone was very helpful and nice. The service was great! They answered all my questions and made the experience easy! More

by ELbotteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 02, 2024

Great experience. The salesperson, Matt Hunter, is fantastic, providing honest opinions, and being very helpful in the entire sale process. Very positive experience. T More

by WL5F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hunter
June 02, 2024

Brian did a great job with my Kia. He was transparent about prices and repairs and offered constructive advice. I’ll be back to complete additional services at this location. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 01, 2024

John was very helpful and the whole experience was quick, efficient and made us a deal we couldn't refuse. We love both our Kia Niro and Carnival. Great work, love leasing and look forward to continuing ou More

by Peggihonig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt
June 01, 2024

Nice response to warranty work that has been difficult to diagnose. And good communication from Arturo. More

by BILLMARSTELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 01, 2024

Service rep Arturo was very helpful, particularly in regard to an extended warranty tire replacement. More

by KTZDH79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 01, 2024

They scheduled me quickly and conveniently. They logged me in upon arrival and completed the task in half the allotted time More

by 5RAYT3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 31, 2024

The customer service at Herson’s Kia is amazing! Jonathan took care of all my needs & went above & beyond to make sure I had all the features I was looking for in my car, as well as, satisfied with More

by korellana13
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz García
May 30, 2024

Herson's is the best car dealership I've ever interacted with. Fantastic service, great customer care, friendly staff More

by lastort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
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