
Herson's Kia
Rockville, MD
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I have the problem with the financial salesperson. I recieved the BuyerDocs. Zip file. I can't open it. I ask him the BuyerDocs print out. I got a few first pages I can read. The rest can not read. I I recieved the BuyerDocs. Zip file. I can't open it. I ask him the BuyerDocs print out. I got a few first pages I can read. The rest can not read. I email and message to request the second print out or another BuyerDocs without password. So I can open and print out by myself. But I got no answers. I spend 50,000 dollars for tha car. I suppose to happy with the dealer Hersons. Sorry I just give 3 stars. Thank you the dealer give me a change to tell about my problem and my feeling. More
We worked with Herson’s using the Costco buying program, but the Herson’s team was fantastic! Our salesman John Wyatt (Mr. Wyatt deserves 6 stars, not just 5), listened attentively and personally went out t but the Herson’s team was fantastic! Our salesman John Wyatt (Mr. Wyatt deserves 6 stars, not just 5), listened attentively and personally went out to get exactly the car we wanted. The finance man, Diego Del Aguila, was also super-helpful. All in all, it was a car buying experience far better than expected, and the service from the entire Herson’s team was superb! More
Start to finish, buying my new Kia from Herson's was by far the best car-purchase experience I've ever had. Special appreciation goes to Josh Detrick, the sales agent I worked with, who was unfailingly hel far the best car-purchase experience I've ever had. Special appreciation goes to Josh Detrick, the sales agent I worked with, who was unfailingly helpful, friendly, straightforward, and well-informed. Other staff were similarly easy to work with, and I never felt pressured or misled. I can't recommend Herson's highly enough. More
Clear and effective communication. Were transparent and didn’t make us feel forced. Best dealership experience we had in the search for our car. Were transparent and didn’t make us feel forced. Best dealership experience we had in the search for our car. More
Clean, organized and welcoming. Sales person knowledge, cordial and helpful. I’m happy with my new Kia Soul. Sales person knowledge, cordial and helpful. I’m happy with my new Kia Soul. More
If you are looking for amazing service when purchasing a vehicle, this is the place! From the sales person, to the financial person, to the General Manager, they treat you like family. vehicle, this is the place! From the sales person, to the financial person, to the General Manager, they treat you like family. More
There are exelent specially the manager name jaz &the whole team 👍👍 great very helpful is recommendable staffs ang team love them whole team 👍👍 great very helpful is recommendable staffs ang team love them More