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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

June 12, 2024

Our salesperson, Ralphael Chavez, was excellent - knowledgeable, personable, and extremely helpful. But the manager who tried to sell us various protection policies was far too aggressive and had tro More

by bobwalker100
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 11, 2024

The scheduling process is fast and efficient. Staff contacted me the next business day after I submitted the request for service through app. The maintenance didn’t take long. Staff at dealership More

by wei.dai2020mba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 11, 2024

Everything was perfect and on time, the person who helped me was very kind. I recommend the service More

by CARI29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 10, 2024

Great service, skilled staff! Very efficient process - responsive to post-purchase questions. Very positive experience! More

by susan.fay1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe Zadeng
June 10, 2024

Un dealer donde con un servicio espectacular, donde me hicieron sentir cómodo y confiable para comprar mi vehículo More

by roberthdarley92009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt , Laura Ferguson, Garrick Rumley
June 10, 2024

I have the problem with the financial salesperson. I recieved the BuyerDocs. Zip file. I can't open it. I ask him the BuyerDocs print out. I got a few first pages I can read. The rest can not read. I More

by nguyep04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego, Del Aguila
June 09, 2024

We worked with Herson’s using the Costco buying program, but the Herson’s team was fantastic! Our salesman John Wyatt (Mr. Wyatt deserves 6 stars, not just 5), listened attentively and personally went out t More

by mcarolyn2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, Diego Del Aguila
June 08, 2024

Start to finish, buying my new Kia from Herson's was by far the best car-purchase experience I've ever had. Special appreciation goes to Josh Detrick, the sales agent I worked with, who was unfailingly hel More

by rbsmith126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
June 08, 2024

Clear and effective communication. Were transparent and didn’t make us feel forced. Best dealership experience we had in the search for our car. More

by 34moat.llc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez , Laura Ferguson, Garrick Rumley
June 08, 2024

This is the best dealership I ever had and I love them I always go to the for every need and service! More

by janetwarfield58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William R, Laura Ferguson, Garrick Rumley
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