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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

June 15, 2024

Great experience, highly recommend! James was great to work with and whole process was relatively quick! More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Goff, Jorge Cuevas
June 15, 2024

I have utilized both the service and sales department. Very impressed with staff. Excellent dealership! More

by Gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate
June 14, 2024

James was great. I love the Mazda. I'm thrilled with the purchase all together More

by marwartaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 14, 2024

Pun:tual, alert and ready to engage any questions. Kept me.ingormed as to status and accurate in the time to completion. Well worth the drive from Baltimore, MD during rush hour More

by JERIVERAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
June 12, 2024

They’re very helpful and the the time very good and helpful telling me what I need next. More

by MARIBELROJAS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 12, 2024

Our salesperson, Ralphael Chavez, was excellent - knowledgeable, personable, and extremely helpful. But the manager who tried to sell us various protection policies was far too aggressive and had tro More

by bobwalker100
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 11, 2024

The scheduling process is fast and efficient. Staff contacted me the next business day after I submitted the request for service through app. The maintenance didn’t take long. Staff at dealership More

by wei.dai2020mba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 11, 2024

Everything was perfect and on time, the person who helped me was very kind. I recommend the service More

by CARI29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 10, 2024

Great service, skilled staff! Very efficient process - responsive to post-purchase questions. Very positive experience! More

by susan.fay1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe Zadeng
June 10, 2024

Un dealer donde con un servicio espectacular, donde me hicieron sentir cómodo y confiable para comprar mi vehículo More

by roberthdarley92009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt , Laura Ferguson, Garrick Rumley
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