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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

June 19, 2024

The service assistant tried to add unnecessary work to my car service by wanting to charge me for air filters that were clean. My car only had 10,000 miles. Very disappointing… hard to trust the service for More

by TIOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
June 18, 2024

Great Service and very professional. Staff were always helpful and knowledgeable. They helped me with the functions of the car More

by leomorenoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 18, 2024

We buy what we need and customer service is great ,during all the buying process we got all necessary information More

by asefawtm45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 18, 2024

I was pleased with the overall experience. Given my credit rating, I was hoping for a better interest rate, but otherwise everything went well. More

by shill14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph
June 17, 2024

The Kia dealership was great to work with. The process was very efficient and quick. More

by SHANNONE6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ralph chavez, Laura Ferguson, Garrick Rumley
June 17, 2024

All the staff is amazing they understand and help really well they explain and give good advice More

by nathangoncalves1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James.Goff , Laura Ferguson, Garrick Rumley
June 17, 2024

Faster than estimated and at a very convenient time. Wonderful and informative staff and comfortable waiting space. More

by bobeglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
June 17, 2024

I received excellent service as usual, at Herson’s Kia. Arturo is a wonderful representative of the company. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 17, 2024

Always a pleasure working with Brian in the Service Department. He is patient and listens then gives answers that are clear and easy to understand. More

by kpk9dst92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 16, 2024

I had the most pleasant experience purchasing my 2024 Kia Carnival. Matt was awesome. He was knowledgeable and friendly...no pressure. I highly recommend them. More

by mrnastevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
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