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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

June 17, 2024

All the staff is amazing they understand and help really well they explain and give good advice More

by nathangoncalves1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James.Goff , Laura Ferguson, Garrick Rumley
June 17, 2024

Faster than estimated and at a very convenient time. Wonderful and informative staff and comfortable waiting space. More

by bobeglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
June 17, 2024

I received excellent service as usual, at Herson’s Kia. Arturo is a wonderful representative of the company. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 17, 2024

Always a pleasure working with Brian in the Service Department. He is patient and listens then gives answers that are clear and easy to understand. More

by kpk9dst92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 16, 2024

I had the most pleasant experience purchasing my 2024 Kia Carnival. Matt was awesome. He was knowledgeable and friendly...no pressure. I highly recommend them. More

by mrnastevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
June 16, 2024

Here you go, at least fifteen words written to meet your #$% requirement, is that enough? More

by JCLARK301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
June 16, 2024

Everyone was welcoming, Jonathan, Diego, Jazz were so helpful. Loved the atmosphere they have in the office. More

by guaga_2093
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
June 16, 2024

Hard to get the appt. No heads up they were running over an hour late, so our plan to wait on site for the check-up wasn’t workable. Had to call twice snd talk to a manage More

by saira.chirico
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
June 16, 2024

I brought my Kia EV in for the "refill inverter coolant" recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept More

by CHRISTINE.BOZARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
FYI I do not recognize the names of the employees I apparently worked with above., Laura Ferguson, Garrick Rumley
June 15, 2024

Great, friendly service. Checked the car over well and did necessary work. Updated the recall issues. More

by RICHARDOLIVERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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