
Herson's Kia
Rockville, MD
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Thank you all for being such an inspirational team always providing class AAA service. Everyone cares about the customers' needs and I so appreciate that. My mom and I would come and always was welcomed with providing class AAA service. Everyone cares about the customers' needs and I so appreciate that. My mom and I would come and always was welcomed with a smile. Thank you, Kevin and your entire team, for your professionalism and kindness. More
Zoe was remarkable friendly and helpful. She took excellent care of us, especially helping with iPhone set up that involved several tries. She was considerate of us regarding the hot weath She took excellent care of us, especially helping with iPhone set up that involved several tries. She was considerate of us regarding the hot weather and our unfamiliarity with “smart” care technology. This is our third Kia so we are happy customers. Do not think we met Garrick. More
Service area is organized, appreciate appointment process. FYI - waiting area is not good at all. TV on FULL blast - way too loud. Impossible to work, read, think. Ended up sitting outside in process. FYI - waiting area is not good at all. TV on FULL blast - way too loud. Impossible to work, read, think. Ended up sitting outside in heat just to get away from the noise and uncomfortable waiting area. More