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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

June 21, 2024

They are very helpful to me mostly the guy in the front desk. I forgot his name ;( More

by Josie
Recommend Dealer
Yes
Employees Worked With
Ja, Laura Ferguson
June 21, 2024

The parts department is knowledgeable, helpful and professional. They answered all my questions. Thank you More

by dstreet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Josh, Luis, Nandidi, Laura Ferguson, Garrick Rumley
June 21, 2024

Thank you all for being such an inspirational team always providing class AAA service. Everyone cares about the customers' needs and I so appreciate that. My mom and I would come and always was welcomed with More

by WLS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the Service Department as well., Laura Ferguson, Garrick Rumley
June 21, 2024

Fast and good advise on my KIA Sorento. Recommended service is excellent. Will go back. More

by jjalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 21, 2024

Zoe was remarkable friendly and helpful. She took excellent care of us, especially helping with iPhone set up that involved several tries. She was considerate of us regarding the hot weath More

by ALIDA.DECOSTER
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
June 21, 2024

I have two Kia's and have always used this location. The Service department is amazing!! More

by JDENION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian & Arturo
June 21, 2024

Easy to service the car- the Uber service is terrific for people who don't live nearby More

by NATBARRYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 21, 2024

The team was very professional, and helpful to us. The finance was excellent in recommendation. More

by rdh6302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hicks
June 21, 2024

Service area is organized, appreciate appointment process. FYI - waiting area is not good at all. TV on FULL blast - way too loud. Impossible to work, read, think. Ended up sitting outside in More

by CATHYNAJAR
Recommend Dealer
Yes
Employees Worked With
did not work with those people. no clue who helped me at check in/out.
June 20, 2024

I had a very positive experience here . .communication was great and everyone was very helpful. More

by ALYSONLOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
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