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Herson's Kia

Rockville, MD

4.6
442 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 442 reviews

October 14, 2024

Josh immediately reached out to resolve an incident with my Telluride while my vehicle was on their lot. Josh arranged for a loaner car during the repairs. Excellent customer service! More

by Robinpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was amazing handling my appointment. Excellent follow up! Will continue to recommend Herson’s KIA to family, friends and business colleagues. , Laura Ferguson, Garrick Rumley
October 14, 2024

Atendimento altamente atencioso! Tivemos uma experiência incrível com o gerente Jorge e o vendedor Matthew e também com a Ethel que foi incrível ao nos ajudar a escolher a melhor cob More

by sarahelisarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Matthew and Ethel!
October 14, 2024

appointment was easy to schedule. regular maintenance service completed plus 2 recall items addressed and they washed my car! courteous, pleasant & professional. More

by huebnerminh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian D. Cuello
October 13, 2024

They honored coupons from another dealer. They were courteous and honest. They also explained everything clearly. More

by kwolfson.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. I’m not sure of his name.
October 13, 2024

After sale has proven really bad. Forgotten to provide me with the info on Maryland state tax refund, I called, left messages and now that I bought the car (next day!!) neither Jorge, More

by tca2104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge, Kwesi, Kevin, Garrick Rumley
October 12, 2024

The sales staff I worked with were absolutely amazing to work with. Everyone was incredibly friendly and the entire experience was seamless from start to finish! More

by carmel
Recommend Dealer
Yes
Employees Worked With
Jorge
October 12, 2024

This dealership is nothing short of amazing. My experience could not have been any better! More

by BRITTNEY OKORO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Montalvan
October 11, 2024

Very good service, deliverd on time. The people who work at Herson's Honda are very good at their jobs. More

by Juan Carlos. Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIKA AND ANOTHER PERSONS, Laura Ferguson, Garrick Rumley
October 11, 2024

Customer service was excellent! Appreciated the Uber to metro and the many calls keeping me informed. More

by jmlittrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 11, 2024

Very nice service. The dealer who works at the Herson's Kia is very good. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley