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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

July 12, 2024

The personnel were great from Edwin who sold me on the car, to Jorge who worked with Kevin to get me what I wanted/needed fir my car. To Ethl who wrapped up the deal. More

by goutanmarincioni
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jorge, Kevin, Ethl, Garrick Rumley
July 11, 2024

I didn’t have a good experienced buying my car at this location. They need to be more organized. More

by gmiranda52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
July 11, 2024

James was great to work with . process was quick and efficient . We love the car . More

by lrykiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Goff
July 11, 2024

The best dealership I have ever been to, great customer service and family atmosphere 10/10 !! More

by bmbryant8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hunter, Jazz, Diego, Zoey
July 11, 2024

they try to fail my car inspection for me to fix it 3000$ repair is insane More

by tainguyen0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
July 11, 2024

Professional and swift service for my vehicle. Costs and timelines clearly spelled out from the outset. More

by Kgotla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 10, 2024

Great service! Friendly and accommodating staff! I recently had to reschedule my appointment and they were super helpful! More

by VMDIAZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 09, 2024

Everyone was extremely knowledgeable and happy to answer all questions. There was no pressure and Jonathan and Edwin kept me up to date and informed about my car. Jonathan contacted me as soon as a potentia More

by jen7rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Edwin
July 09, 2024

Very good and fast service, friendly front desk, easy to make appointment . Great job, thank you More

by ZINA_SHPAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
July 08, 2024

Didn't tell me it took about 3 hours. Budgets my time. I already replied to this More

by BANUDLE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
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