Herson's Kia

The dealership was clean, spacious, well maintained, and had a very comfortable waiting area. Everything was very efficiently run as well. had a very comfortable waiting area. Everything was very efficiently run as well. More

Working with Hersons- Kevin in particular- was easy. He was up front about the total costs of leasing and, though we didn’t get the specific car we wanted, he got us a good enough deal on the higher tri He was up front about the total costs of leasing and, though we didn’t get the specific car we wanted, he got us a good enough deal on the higher trim line that we were happy. More

Arturo and Brian provided great services and both were very pleasant to work with. Josh always greets me in a friendly manner. very pleasant to work with. Josh always greets me in a friendly manner. More

My experience at kia was suburb excellent customer service from the salesman and manger They treated my granddaughter and myself as we were family. They worked very hard and diligently to get our de service from the salesman and manger They treated my granddaughter and myself as we were family. They worked very hard and diligently to get our deal done extremely attentive to our every need. Would I recommend other family and friends absolutely. Thank you to the best team ever From Sales person to manger to the finance guy Mr Flores thank you. More

Isaac was great. Worked with us and listened to find it what we needed in a car. Worked with us and listened to find it what we needed in a car. More

Diego, Minnie Thomas Since the purchase of this vehicle I have had three major issues to contend with. 1. Low battery 🪫 charge reading $399 2. Replace the oil flap $500 3. New Starter $399 I vehicle I have had three major issues to contend with. 1. Low battery 🪫 charge reading $399 2. Replace the oil flap $500 3. New Starter $399 I am returning the car and I need a refund of all funds. Thank you Minnie Thomas More

The team at Herson’s Kia was top notch. They were patient as we considered our options, and they made buying our new Kia as smooth as possible. John Wyatt is the consummate pro in addressin They were patient as we considered our options, and they made buying our new Kia as smooth as possible. John Wyatt is the consummate pro in addressing buyers’ needs. More

Came in for two recall items and an oil change and tire rotation that was scheduled weeks ago. Pretty stunned to learn that the parts for the recalls were not here waiting and actually have to be ordered. rotation that was scheduled weeks ago. Pretty stunned to learn that the parts for the recalls were not here waiting and actually have to be ordered. You're out of them. Not sure how parts are not set aside when recall appointments are made so they're here when people show up for their appointment. Sat here for 30 minutes while they investigated and tried to see if another dealer had any that they could send or if they could be borrowed from other upcoming appointments, but there were none. So now I'm told it'll take a few days to get them in. This is not the end of the world, and not a crisis, but we've come to expect much better from Herson's over 25+ years of car buying and servicing. I will try to make time later this week to come back and do this all over again. Hoping they will provide the oil change and tire rotation at no cost as a courtesy. I know stuff happens, but this kind of thing really shouldn't. More

Josh is always very thorough in his work and both Josh and Bryan provided excellent customer service . The issues at hand were resolved and Bryan provided excellent customer service . The issues at hand were resolved More

Matt Hunter has done great work finding THE car for us on the new 2025 Carnival. Not much of the negotiation room with the market but the process was smooth. the new 2025 Carnival. Not much of the negotiation room with the market but the process was smooth. More