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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

July 20, 2024

Well organized very professional excellent customer service representatives. Smooth processing of request and quick updates. More

by AMITRUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 20, 2024

It’s always a pleasure to work with a wonderful people here. I was a little disappointed with the cleaning this time of the inside of the car More

by MARGARETMMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 20, 2024

Freindly and easy to deal with. Worked hard to find the vehicle that I was looking for. More

by bradp622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, Garrick Rumley
July 20, 2024

Appreciated the assistance I received as a walk-in. The gentleman, who assisted me, remembered me from an issue I was having with my car over a year ago. WoW! That was really special! So glad he was ab More

by SLCOMBS02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't know the gentleman's name.
July 20, 2024

Matthew,Jazz and Diego were all amazing. They were excellent and patient with us. Happy with our service. More

by JANENI.NATHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
July 20, 2024

Josh sales man, was super nice and very professional. He got the deal we want it More

by tatiana_mojica07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Laura Ferguson, Garrick Rumley
July 20, 2024

Good reception service. I had alerted in advance that my car needed a recall addressed at this visit, so it was frustrating that the parts had not been ordered in advance. I More

by sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
July 20, 2024

Timely and expert service - I’ll be definitely buying my next car at Herson’s! More

by Louis_berman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
July 19, 2024

Great service from Ralph. He as clear and respectful of my budget. I am very happy with my current lease. More

by allejchavez99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph chavez, Laura Ferguson, Garrick Rumley
July 18, 2024

The Herson’s service department always is prompt, professional, and courteous. My car was ready sooner than anticipated. More

by JFWALSH1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kozlowski - service manager, Garrick Rumley
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