Back

Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

Directions

By Type

Showing 437 reviews

July 23, 2024

I have been using this dealership for years and have had pretty good service there just about all the time. However this past visit I heard complimentary service like a free car was being offered to other c More

by WARM0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure
July 22, 2024

A smooth service - the waiting area is super nice and bright. Avery pleasant area for waiting and working. More

by PSIMAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the staff from service department at that particular date/time when I dropped off the car.
July 22, 2024

It was a pleasure working with this dealer. They helped us get a good deal on our new car! More

by aaronbbarnett
Recommend Dealer
Yes
Employees Worked With
Zoe
July 22, 2024

Everyone at the dealership was very friendly and helpful. James made the buying experience very smooth. More

by CUDDAMY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff
July 21, 2024

Attentive to me upon arrival - clear on work to be performed - did not have to wait the estimated time of work More

by PAUL.DEMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry dont recall their name
July 21, 2024

They are great. Great service. Great knowledge. What more could you ask for in a dealership. More

by Jmhauft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin, Diego
July 21, 2024

Courteous, efficient, and good customer service from dealership staff including finance department and salesman. Thank you! More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
July 21, 2024

Everybody was very friendly and supportive. Our buying experience was excellent. Very knowledgeable staff. Thank you More

by Bx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDWIN, JULIO
July 20, 2024

Great personal service and transparency. Kevin was easy to work with on the deal for the car, Damon walked us through all the particulars, and Diego was easy to work with on nailing down th More

by KCA9C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Murphy, Damon Norris, Diego de la Aguila
July 20, 2024

We just purchased a 2025 Kia Sorento Hybrid. We love the car and had an excellent experience purchasing it from Herson’s Kia. We needed to get the car quickly and Isaac and Kevin made that h More

by JessL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac and Kevin
...
23
...