
Herson's Kia
Rockville, MD
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I have been using this dealership for years and have had pretty good service there just about all the time. However this past visit I heard complimentary service like a free car was being offered to other c pretty good service there just about all the time. However this past visit I heard complimentary service like a free car was being offered to other customers but not me. Also every time I have asked for a loner car, I was told this was something they did not do. But again this was offered to this other customer. I found that very concerning and may need to considered where to conduct business for my cars. More
A smooth service - the waiting area is super nice and bright. Avery pleasant area for waiting and working. bright. Avery pleasant area for waiting and working. More
Great personal service and transparency. Kevin was easy to work with on the deal for the car, Damon walked us through all the particulars, and Diego was easy to work with on nailing down th Kevin was easy to work with on the deal for the car, Damon walked us through all the particulars, and Diego was easy to work with on nailing down the details. More
We just purchased a 2025 Kia Sorento Hybrid. We love the car and had an excellent experience purchasing it from Herson’s Kia. We needed to get the car quickly and Isaac and Kevin made that h We love the car and had an excellent experience purchasing it from Herson’s Kia. We needed to get the car quickly and Isaac and Kevin made that happen that for us! Not only did we have our new car within 24 hours of reaching our out, we really felt like we got a fair deal. It never felt like we were being rushed or hustled. Everything was explained clearly and they were willing to compromise. Isaac even brought the car to our home and patiently walked us through all its features. We couldn’t be more pleased with our experience. More