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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

July 27, 2024

very nice person,very good experience,will continue to buy kia in my next car! More

by lingyu bao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joshua, Laura Ferguson, Garrick Rumley
July 26, 2024

Brought my car in for two recalls and then asked them to add on another service upon arrival. They were accommodating and quick. Always informative and professional on my car care visits. More

by ELISACGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Laura Ferguson, Garrick Rumley
July 25, 2024

John Wyatt helped us and he was fantastic! He helped us navigate through different options and get the best deal. He was very patient and understanding during the whole process. Thank you for More

by Lonnie R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt
July 25, 2024

I always get great customer service at Herson's Kia, from the purchase of my car through all my service appointments. More

by LOIS.TODHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
July 25, 2024

We had a wonderful time under the care of Isaac U. He was a professional advisor, keen to satisfy our needs. We left today (25th of July) with two cars perfectly tuned for us. Isaac took his time to More

by Thomas M Verchere
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate
July 25, 2024

Great communication. ...quick response on my needs and I was able to get everything completed in one day More

by bhelman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 25, 2024

They did a good job taking care of my car and they kept me posted of every step of the way More

by AMHPANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
July 24, 2024

Robert Bates was extremely patient, knowledgeable and professional. I am grateful for all he did towards helping me purchase a vehicle and walking me through safely operating the vehicle. More

by CAROLAZI
Recommend Dealer
Yes
Employees Worked With
Robert Bates
July 24, 2024

I felt really comfortable doing my purchased with him . He was kind during the whole process . More

by jarce64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Camarena
July 23, 2024

Good selection. Good communication. Educated sales force. Fairly quick sales process. Good pricing. Prompt service More

by Corby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eswin, Laura Ferguson, Garrick Rumley
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