Herson's Kia
Rockville, MD
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Josh and Brian assured that a warranty fix was executed successfully and professionally. I appreciated their responsiveness and follow-up. successfully and professionally. I appreciated their responsiveness and follow-up. More
Expected to spend about an hour and a half waiting for this job to be finishished but car was ready in about 30 minutes -- never expected getting a good chunk of my time back.. car was done expeditiousl this job to be finishished but car was ready in about 30 minutes -- never expected getting a good chunk of my time back.. car was done expeditiously (software update) More
Efficient handling of several service bulletins. They did not reset the service alert light that flashes when service is due. Alert continues to flash - now at -37 days overdue for service. Will They did not reset the service alert light that flashes when service is due. Alert continues to flash - now at -37 days overdue for service. Will take it in soon for reset. More
Brought my car in for two recalls and then asked them to add on another service upon arrival. They were accommodating and quick. Always informative and professional on my car care visits. add on another service upon arrival. They were accommodating and quick. Always informative and professional on my car care visits. More
We had a wonderful time under the care of Isaac U. He was a professional advisor, keen to satisfy our needs. We left today (25th of July) with two cars perfectly tuned for us. Isaac took his time to He was a professional advisor, keen to satisfy our needs. We left today (25th of July) with two cars perfectly tuned for us. Isaac took his time to explain in details all the functions of both cars. Many Thanks! More
John Wyatt helped us and he was fantastic! He helped us navigate through different options and get the best deal. He was very patient and understanding during the whole process. Thank you for He helped us navigate through different options and get the best deal. He was very patient and understanding during the whole process. Thank you for making this car-buying a fantastic experience for our family of five! More