Herson's Kia

I scheduled a month out and asked specifically about any parts or hardware that may be necessary at the time of service to minimize vehicle down time and return trips. At the time of pickup, after the s parts or hardware that may be necessary at the time of service to minimize vehicle down time and return trips. At the time of pickup, after the service, I was informed the cable harness for the recall was on order and I would have to make a return visit. They knew weeks ahead of time what recall I was coming in for and could have easily purchased this harness beforehand to be prepared for the service visit. Now I have to bring the car in again to do what they should have done the first time. More

Great service especially from my adviser Arturo Campos he gave me the best service and I only use Arturo gave me the best service and I only use Arturo More

Josh Detrick, in sales, was helpful to us as we were not ready to make the change to an EV; he showed us a Sportage Plug-in Hybrid which we liked. He was patient with us, as it took some time to make the de ready to make the change to an EV; he showed us a Sportage Plug-in Hybrid which we liked. He was patient with us, as it took some time to make the decision. As we were driving away from the dealership in the Sportage, we were happy we made the purchase. More

Service was quick. It would be nice to have option for a courtesy car especially for these recall req'd services It would be nice to have option for a courtesy car especially for these recall req'd services More

Great dealer very friendly and helpful, staff very friendly. Recommend to bug from them Kia shortage is a great suv to drive friendly. Recommend to bug from them Kia shortage is a great suv to drive More

Josh and Brian assured that a warranty fix was executed successfully and professionally. I appreciated their responsiveness and follow-up. successfully and professionally. I appreciated their responsiveness and follow-up. More

Expected to spend about an hour and a half waiting for this job to be finishished but car was ready in about 30 minutes -- never expected getting a good chunk of my time back.. car was done expeditiousl this job to be finishished but car was ready in about 30 minutes -- never expected getting a good chunk of my time back.. car was done expeditiously (software update) More

The service department was friendly and upfront. There was good communication and no issues with my service. There was good communication and no issues with my service. More

Excellent customer service . Beats audi bmw and other high end dealerships . Smooth and fast transaction. Very happy Beats audi bmw and other high end dealerships . Smooth and fast transaction. Very happy More

Efficient handling of several service bulletins. They did not reset the service alert light that flashes when service is due. Alert continues to flash - now at -37 days overdue for service. Will They did not reset the service alert light that flashes when service is due. Alert continues to flash - now at -37 days overdue for service. Will take it in soon for reset. More