Back

Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

Directions

By Type

Showing 437 reviews

August 02, 2024

Brian was great to work with. Explained everything to me in layman's terms which was greatly appreciated because I am most definitely NOT a car guru! More

by KATKING1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian D. Cuello
August 01, 2024

When Herson's service completed the recall work, the backup camera and radio unit was broken, to which they admitted no fault. No apology, just that it would be very expensive to replace. Also, this rev More

by mcgheeorama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
August 01, 2024

Was fine. Nice waiting area and coffee. It was a routine oil change so there is not much to add. More

by ASAFASHAR.gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 01, 2024

The sales person was helpful and nice person, but the manager there is very rude More

by NAZRULSAMIHA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 31, 2024

The service was easy and quick. The team was very friendly and warm. I would recommend Herson's Kia to any of my friends. More

by roderickwilson04
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 31, 2024

Ralph was exceptionally patient, helpful in explaining the options available, and took time to understand our needs before recommending the right car for us. He made the process seamless, easy, and conven More

by PRATEEK.TANDON.03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Chavez, Garrick Rumley
July 31, 2024

Great friendly service! As usual! And on time! Also very clean place inside and out More

by richgrzenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
July 31, 2024

Josh and Brian are amazing I will recommend Hersons. 100x over.Great service , speedy service! More

by I F young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
July 31, 2024

I had a great experience at Hersons Kia. The team that helped me took time to walk me through all of the features of the car, and worked with me within my budget. I’d highly recommend! More

by jrshevitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
July 31, 2024

Great service! Very friendly staff! I was greeted immediately and was informed that there was an additional recall service that needed to be done. I was told tha More

by j.nelson6
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
...
20
...