
Herson's Kia
Rockville, MD
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Brian was great to work with. Explained everything to me in layman's terms which was greatly appreciated because I am most definitely NOT a car guru! Explained everything to me in layman's terms which was greatly appreciated because I am most definitely NOT a car guru! More
When Herson's service completed the recall work, the backup camera and radio unit was broken, to which they admitted no fault. No apology, just that it would be very expensive to replace. Also, this rev backup camera and radio unit was broken, to which they admitted no fault. No apology, just that it would be very expensive to replace. Also, this review form made me rate sales and management folks I did not work with. Bad design. More
The service was easy and quick. The team was very friendly and warm. I would recommend Herson's Kia to any of my friends. The team was very friendly and warm. I would recommend Herson's Kia to any of my friends. More
Ralph was exceptionally patient, helpful in explaining the options available, and took time to understand our needs before recommending the right car for us. He made the process seamless, easy, and conven the options available, and took time to understand our needs before recommending the right car for us. He made the process seamless, easy, and convenient. The finance team was also very easy to deal with and explained our options very clearly. It was a terrific experience. More
I had a great experience at Hersons Kia. The team that helped me took time to walk me through all of the features of the car, and worked with me within my budget. I’d highly recommend! The team that helped me took time to walk me through all of the features of the car, and worked with me within my budget. I’d highly recommend! More
Great service! Very friendly staff! I was greeted immediately and was informed that there was an additional recall service that needed to be done. I was told tha Very friendly staff! I was greeted immediately and was informed that there was an additional recall service that needed to be done. I was told that it would be between 1.5 to 2 hours. I waited and was pleasantly surprised when the service was done with the 1.5 time frame. Would highly recommend Herson's Kia. More