Herson's Kia
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 443 reviews
As far as the actual service. ..it was great. They did an excellent job. When I dropped my car off, I asked them to change the contact info they had on file - they had my husba ..it was great. They did an excellent job. When I dropped my car off, I asked them to change the contact info they had on file - they had my husband's info and I asked them to change it to my contact information. However, when my car was ready, they still contacted my husband to let him know my car was ready to pick up. It's not that I don't want them to contact him, it's just that I was waiting for the call. It makes me wonder if the service center would prefer to deal with men. More
Arturo was great! Very polite, helpful, informative, great communication skills. I would highly recommend this Kia Location for any service needs. Very polite, helpful, informative, great communication skills. I would highly recommend this Kia Location for any service needs. More
Josh was very helpful and friendly. We walked in with no appointment, and he gladly took the time to explain to us the available options of several EVs. As new EV buyers we appreciate We walked in with no appointment, and he gladly took the time to explain to us the available options of several EVs. As new EV buyers we appreciated his help. He quickly arranged a test drive and showed us the impressive safety features of the EV6. Herson's generous lease offer helped us to make our decision. More
I had visited another Kia dealership the day before & did not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely p not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely patient & thorough. I would definitely recommend Herson's!! More