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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

October 17, 2024

This is 2nd timeTraid my car here in Herson. Reasonable price, very good customer service!! I love it !!!! More

by hsj0715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz, James
October 17, 2024

As far as the actual service. ..it was great. They did an excellent job. When I dropped my car off, I asked them to change the contact info they had on file - they had my husba More

by robin_t_mccue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know the name of the person i worked with. I stated above they called my husband.
October 17, 2024

I had a good experience and I was dealt with in a professional manner. I am waiting for my queries to be resolved soon. More

by humzakhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 17, 2024

Brian excellent. Superb customer service from the front desk to garage. Clean good waiting area. Strait forward More

by jeb.nadaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service, Garrick Rumley
October 16, 2024

Matt did a great job and worked around my hectic schedule to help get me into a new Telluride! More

by benpen68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
October 16, 2024

Arturo was great! Very polite, helpful, informative, great communication skills. I would highly recommend this Kia Location for any service needs. More

by OANA.UDREA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 16, 2024

Josh was very helpful and friendly. We walked in with no appointment, and he gladly took the time to explain to us the available options of several EVs. As new EV buyers we appreciate More

by kherrmann5
Recommend Dealer
Yes
Employees Worked With
Josh
October 15, 2024

I had visited another Kia dealership the day before & did not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely p More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith & Chaz
October 15, 2024

On time Nice waiting area Friendly service No issues with work performed for over ten years More

by KWEINSTEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 15, 2024

Josh and the service dept was very professional and took the time to explain the issues with my vehicle. Great job! More

by JZABALA301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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