Herson's Kia
Rockville, MD
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Too expensive, even though I wasn't paying for anything because it was a recall. They said I needed new tires and it was going to cost $800! because it was a recall. They said I needed new tires and it was going to cost $800! More
Fine for the location, but i made an appointment for a recall and they didn't have the part. Came back and it was taken care of. Now i am getting calls about 'the part that i ordered'. Friendly, but not recall and they didn't have the part. Came back and it was taken care of. Now i am getting calls about 'the part that i ordered'. Friendly, but not entirely a simple experience.Now i am reviewing because i get a weekly email asking to do so, which is annoying. So, 3 stars. Note i didn't work with Garrick (sales) or Laura (management) but this was required to submit. Also annoying. More
Professional service. Honored my reservation time. Provided requested and warranty maintenance. Helped secure an Uber. Thank you! Honored my reservation time. Provided requested and warranty maintenance. Helped secure an Uber. Thank you! More
The service was quick and efficient. Everything was well communicated. The waiting area seats could be more comfortable Everything was well communicated. The waiting area seats could be more comfortable More
Great service, friendly staff and effective sale. I was out of there with my brand new Kia in a few hours. Special thanks to James Goff for his help! I was out of there with my brand new Kia in a few hours. Special thanks to James Goff for his help! More