
Herson's Kia
Rockville, MD
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The service was quick and efficient. Everything was well communicated. The waiting area seats could be more comfortable Everything was well communicated. The waiting area seats could be more comfortable More
Great service, friendly staff and effective sale. I was out of there with my brand new Kia in a few hours. Special thanks to James Goff for his help! I was out of there with my brand new Kia in a few hours. Special thanks to James Goff for his help! More
Very poor service, Went there for oil change but got scammed for paying AC filter replacement, I have and extended warranty that covers electrical , but the service attendant insisted that I pay for fau scammed for paying AC filter replacement, I have and extended warranty that covers electrical , but the service attendant insisted that I pay for faulty blinker electrical problem. This was the worst customer service that I ever received. I will definitely not be going to service at the Herson Kia location anymore. More
Every member of the Herson’s Kia staff with whom we worked made our buying experience an absolute pleasure. We felt understood, valued and assisted in every way. Our questions and even concerns were ta worked made our buying experience an absolute pleasure. We felt understood, valued and assisted in every way. Our questions and even concerns were taken seriously and fully addressed to our satisfaction. We didn’t just get answers, we got insightful information and solutions. They earned our loyalty when bought a sedan in 2023; we returned in 2024 and bought a PHEV SUV. We highly recommend Kia’s great vehicles, and we highly recommend Herson’s Kia as a standout place to get exceptional service from wonderful people. More
I left my car for a minor door ping. Thought it was going to be done by Herson's Honda but apparently it was done by Herson's Kia. AWESOME JOB! Thank you so much. Thought it was going to be done by Herson's Honda but apparently it was done by Herson's Kia. AWESOME JOB! Thank you so much. More
This was just a check up on my EV car. I did ask to have them look at my trunk and they really didn’t figure it out. Also, when I got home, I could not open up the car with my hands. I had I did ask to have them look at my trunk and they really didn’t figure it out. Also, when I got home, I could not open up the car with my hands. I had to use my key. So I don’t know what happened. More