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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

August 04, 2024

The service was quick and efficient. Everything was well communicated. The waiting area seats could be more comfortable More

by NEEMAOCHIENG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy at the front desk. I dunno his name. He was good
August 04, 2024

The work was very terrible, I had better expectations regarding the workshop because I was part of the Honda dealer More

by JDSOLARES31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Williams , Laura Ferguson, Garrick Rumley
August 04, 2024

Great service, friendly staff and effective sale. I was out of there with my brand new Kia in a few hours. Special thanks to James Goff for his help! More

by paoloefrancesca.gaddini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff
August 04, 2024

They honored the deal my brother in law made with them over the phone! Very good! More

by GECKLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
August 03, 2024

Brian Was Easy to Work With and very transparent with the service process. The service department made my experience fantastic More

by KWESIS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 03, 2024

Very poor service, Went there for oil change but got scammed for paying AC filter replacement, I have and extended warranty that covers electrical , but the service attendant insisted that I pay for fau More

by kaboderin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
August 02, 2024

Damon and co worker's did a terrific job, the car was clean and had a full tank of gas, Thank You. More

by LPSOUDERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
August 02, 2024

Every member of the Herson’s Kia staff with whom we worked made our buying experience an absolute pleasure. We felt understood, valued and assisted in every way. Our questions and even concerns were ta More

by tjberman
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
August 02, 2024

I left my car for a minor door ping. Thought it was going to be done by Herson's Honda but apparently it was done by Herson's Kia. AWESOME JOB! Thank you so much. More

by svinsonp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Spradlin, Recardo, Candy
August 02, 2024

This was just a check up on my EV car. I did ask to have them look at my trunk and they really didn’t figure it out. Also, when I got home, I could not open up the car with my hands. I had More

by DZEIGFINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
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