Herson's Kia

Appointment time was honored, staff were polite and the car maintenance as done on time. Car was also washed and cleaned. car maintenance as done on time. Car was also washed and cleaned. More

Got charged over 200$ for open gas tank, nobody told me to check it to prevent that visit even they asked if I got gas recently, but where they were going with that did not say neither suggested to check it to prevent that visit even they asked if I got gas recently, but where they were going with that did not say neither suggested More

Very unprofessional. Wrong information provided. Never went through car buying experience like this. Kept us waiting manager will come but manager never came to meet wi Wrong information provided. Never went through car buying experience like this. Kept us waiting manager will come but manager never came to meet with us . I hope my review will generate some questions . More

Very professional and helpful for someone purchasing their first ever vehicle. Appreciated the assistance and the vehicle was in great condition for the price. their first ever vehicle. Appreciated the assistance and the vehicle was in great condition for the price. More

Price is ridiculous tire rotation is not included with the oil change. There are only 2 oil changes given with the purchase of a new vehicle the oil change. There are only 2 oil changes given with the purchase of a new vehicle More

I found my used car online via the Herson's website inventory search. Matthew Hunter got me a loan on the spot within minutes. Ethel assisted me with extended warranties. The car was ready with registr inventory search. Matthew Hunter got me a loan on the spot within minutes. Ethel assisted me with extended warranties. The car was ready with registration tags and state inspection. The whole process was smooth. Thank you! More

Had to ask for help when I arrived, was about 3 or 4 sales guys having fun and just look at us then kept on talking, then another sales person helped us, he did not see very helpful but then he keeps ca sales guys having fun and just look at us then kept on talking, then another sales person helped us, he did not see very helpful but then he keeps calling and checking on how ready are we to do a test drive. Honestly I will consider to go to another kia dealer to buy my next car mostly because poor service. The guy that helped seems to be nice but I am all for first impression and did not feel eight More

Our entire experience with purchasing our 2025 Kia Sportage Prestige exceeded our expectations. The Sales & Leasing Consultant, Edwin Rodriguez, was very knowledgeable and highly service-oriented. H Sportage Prestige exceeded our expectations. The Sales & Leasing Consultant, Edwin Rodriguez, was very knowledgeable and highly service-oriented. He ended up staying an hour later than scheduled that day to walk my daughter through all the vehicle's features and checked in with us the next day to make sure we were satisfied with the purchase. Ethel Powell was also a pleasure to work with in financing. She presented the additional options, extended warranty, etc., available to us without any undue pressure to purchase. The closing process was quick and painless; it was the quickest closing experience I had ever experienced when purchasing a new car. The overall experience deserves 10 stars; unfortunately, there are only five. More

Was in for a recall and had been told it would take "half a day" to finish. To my surprise, I was in and out in less than 2 hours. Excellent work by the team getting me on my way quicker than anticipated. a day" to finish. To my surprise, I was in and out in less than 2 hours. Excellent work by the team getting me on my way quicker than anticipated. Disregard the employee component as I worked with the service department but it seems to require me to rate the sales and management people. More

Always friendly and quick maintenance time. I actually bought my Kia Forte from a different dealership. I am now pleasantly surprised and Happy to have Maintenance at Herson’s and when ready w I actually bought my Kia Forte from a different dealership. I am now pleasantly surprised and Happy to have Maintenance at Herson’s and when ready will trade-in my car there for a later Model. More