Herson's Kia

I found my used car online via the Herson's website inventory search. Matthew Hunter got me a loan on the spot within minutes. Ethel assisted me with extended warranties. The car was ready with registr inventory search. Matthew Hunter got me a loan on the spot within minutes. Ethel assisted me with extended warranties. The car was ready with registration tags and state inspection. The whole process was smooth. Thank you! More

Had to ask for help when I arrived, was about 3 or 4 sales guys having fun and just look at us then kept on talking, then another sales person helped us, he did not see very helpful but then he keeps ca sales guys having fun and just look at us then kept on talking, then another sales person helped us, he did not see very helpful but then he keeps calling and checking on how ready are we to do a test drive. Honestly I will consider to go to another kia dealer to buy my next car mostly because poor service. The guy that helped seems to be nice but I am all for first impression and did not feel eight More

Our entire experience with purchasing our 2025 Kia Sportage Prestige exceeded our expectations. The Sales & Leasing Consultant, Edwin Rodriguez, was very knowledgeable and highly service-oriented. H Sportage Prestige exceeded our expectations. The Sales & Leasing Consultant, Edwin Rodriguez, was very knowledgeable and highly service-oriented. He ended up staying an hour later than scheduled that day to walk my daughter through all the vehicle's features and checked in with us the next day to make sure we were satisfied with the purchase. Ethel Powell was also a pleasure to work with in financing. She presented the additional options, extended warranty, etc., available to us without any undue pressure to purchase. The closing process was quick and painless; it was the quickest closing experience I had ever experienced when purchasing a new car. The overall experience deserves 10 stars; unfortunately, there are only five. More

Was in for a recall and had been told it would take "half a day" to finish. To my surprise, I was in and out in less than 2 hours. Excellent work by the team getting me on my way quicker than anticipated. a day" to finish. To my surprise, I was in and out in less than 2 hours. Excellent work by the team getting me on my way quicker than anticipated. Disregard the employee component as I worked with the service department but it seems to require me to rate the sales and management people. More

Always friendly and quick maintenance time. I actually bought my Kia Forte from a different dealership. I am now pleasantly surprised and Happy to have Maintenance at Herson’s and when ready w I actually bought my Kia Forte from a different dealership. I am now pleasantly surprised and Happy to have Maintenance at Herson’s and when ready will trade-in my car there for a later Model. More

Friendly and timely service. Car was returned at promised time. When I call reps are helpful. Recalls were taken care of. Car was returned at promised time. When I call reps are helpful. Recalls were taken care of. More

Too expensive, even though I wasn't paying for anything because it was a recall. They said I needed new tires and it was going to cost $800! because it was a recall. They said I needed new tires and it was going to cost $800! More

Fine for the location, but i made an appointment for a recall and they didn't have the part. Came back and it was taken care of. Now i am getting calls about 'the part that i ordered'. Friendly, but not recall and they didn't have the part. Came back and it was taken care of. Now i am getting calls about 'the part that i ordered'. Friendly, but not entirely a simple experience.Now i am reviewing because i get a weekly email asking to do so, which is annoying. So, 3 stars. Note i didn't work with Garrick (sales) or Laura (management) but this was required to submit. Also annoying. More

Professional service. Honored my reservation time. Provided requested and warranty maintenance. Helped secure an Uber. Thank you! Honored my reservation time. Provided requested and warranty maintenance. Helped secure an Uber. Thank you! More

On time and done quickly. Courteous and greeted me soon after arrival. k k k k Courteous and greeted me soon after arrival. k k k k More